Junior IT Support Engineer

TMF Services Slovakia s. r. o.

Place of work
Bratislava
Contract type
full-time
Start date
ASAP
Wage (gross)
1 300 - 1 550 EUR/monthfinal salary depends on qualification, experiences and motivation, bonuses and benefits available

Information about the position

Job description, responsibilities and duties

TMF Group is looking for Junior IT Support Engineer.

IT Run Engineer is responsible for providing customer support and maintaining the local technology infrastructure to enable the business to serve its clients.

Provide first and second line technology and customer support to local internal colleagues;
Administering and management of local infrastructure including DR and backup operations;
Proactively engaging with internal customers to understand requirements and initiate procurement of hardware or software according to company policies;
Proactive maintenance and ensuring local compliance is adhered to including ISO and ISAE controls;
Executing local change in accordance with the business priorities and demand;
Working as part of a virtual regional team and providing assistance to the wider sub-region or region where necessary.


Key responsibilities

Ensuring 1st and 2nd line customer support or service requests are completed efficiently and effectively;
Proactively checking the local area networks and reporting any incidents within the Service Management platform;
Executing change as per the change management process;
Working as part of a team and assisting regional colleagues to resolve incidents and problems;
Initiating purchase order requests and ensuring assets are managed as per CMBD processes;
Basic user trainings;
Deployment of local hardware at the highest possible standard using company approved products and services.

Information about the selection process

Send us CV in English or Slovak language.
It will be a pleasure for us to met you, if you feel engaged and willing to work in international company with great team of professionals.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

ITIL framework - basic
Microsoft SharePoint - advanced
Active Directory (Windows) - advanced
Client/server administration - advanced

Number of years of experience

1

Personality requirements and skills

Minimum 1 years of experience in a support services role;
Good understanding of various technologies including Microsoft back office and end user computing;
Good understanding of end user computing hardware including Dell computing;
Basic understanding of Active Directory, SharePoint, Email, Citrix and other portals;
Good understanding of local information security practices and cyber protection.
Ability to communicate at non-technical level to internal business colleagues;
Desirable knowledge of ITIL;

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Brief description of the company

TMF Group helps its clients operate internationally and ‘belong’ wherever they are in the world. We do this by making sure they are properly set up to do business in any country and compliant with local and international regulations. In today’s environment, increasing business complexity means that a one size approach doesn’t fit all - and the penalties for getting it wrong are getting heavier. Operating in over 80 jurisdictions we provide our 15,000 clients with on-the-ground compliance and administration services so they can venture further.

We keep things running seamlessly, giving them the peace of mind to focus on the bigger picture. Our people localize the global world to help businesses succeed, which in turn helps communities to prosper. We firmly believe that the only way to be truly ‘global’ is to put local first, which is what our team of 8,000 in-country experts do for businesses of all sizes, every day.

Number of employees

50-99 employees

Company address

TMF Services Slovakia s.r.o.
Dvořákovo nábrežie 4
811 02 Bratislava
http://www.tmf-group.com

Contact

E-mail: send CV
ID: 3963554  Dátum zverejnenia: 7.9.2020  Základná zložka mzdy (brutto): 1 300 EUR/month