Dynamics AX Support Analyst

TMF Services Slovakia s. r. o.

Place of work
Dvořákovo nábrežie 4, Bratislava
Contract type
full-time

Information about the position

Job description, responsibilities and duties

• Key Responsibilities:
• Supporting Dynamics AX 4.0 and mostly Dynamics AX 2012 applications
• Assisting TMF Group’s growing AX user base in troubleshooting and solving reported issues and offering pro-active support by timely management of reported incidents
• Solving occurring incidents independently and proactively
• Distributing repeated tasks to L1 support and delegating complex issues to specialists
• Following up about issue resolution and communicating to end users
• Any other task provided by Dynamics Support Team Lead/Manager

Capabilities
• Understands TMF Groups' business lines, regulatory requirements and how the organisation is structured
• Records their time accurately and within deadline
• Understands and applies control and risk and governance frameworks consistently
• Is financially mindful of personal impact on the business
• Understands own motivation and impact of personal attitude on own performance
• Builds and maintains relationships at all levels across the Group
• Will be mindful of cultural differences across a diverse organisation
• Communicates (verbally and through written work) information in a clear and concise manner
• Will manage stakeholders' expectations with regards to delivery, escalating concerns as appropriate
• Puts colleagues/ clients at the centre of everything they do to ensure a positive experience

Information about the selection process

Please send us your application via this link: https://secure.dc3.pageuppeople.com/apply/802/aw/applicationForm/initApplication.asp?lJobID=496436&sLanguage=en&sSourcePointer=aw&lJobSourceTypeID=796

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization

economy, technical

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Outlook - Basic
Microsoft Excel - Advanced
Microsoft Windows - Advanced
Microsoft SQL Server - Basic

Personality requirements and skills

• Excellent English, written and verbal
• Excellent communication skills coupled with the ability to liaise with people internationally, through spoken and written channels
• Work experience with ERP or other integrated business solution. Strong interest in technical details
• Intermediate financial accounting knowledge, incl. multi-currency accounting and WIP accounting, multi-GAAP accounting and reporting (especially IAS/IFRS and local European GAAPS)
• Knowledge about the Euro zone and related mechanisms (member countries, EUR conversion, VAT requirements)
• Relevant work experience as functional Dynamics AX support engineer or functional consultant (AX 4.0, AX2009, AX2012) in the GL, AR, AP, Bank and Project modules
• Ability to analyse reported issues in the Dynamics AX Finance modules from the UI and the AOT
• In-depth knowledge of the Dynamics AX Finance modules incl. related data dictionary, system documentation, forms and class objects and AX object naming conventions

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Brief description of the company

TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. Our 10 000 experts and 120 offices in 85 jurisdictions worldwide serve corporates, financial institutions, asset managers, private clients and family offices, providing the combination of accounting, tax, payroll, fund administration, compliance and entity management services essential to global business success.

Number of employees

50-99 employees
ID: 3195274  Dátum zverejnenia: 22.9.2017