Chinese Speaking Technical Support

THE soft s. r. o.

Place of work
Contract type
full-time, trade licence
Start date
Basic wage component (gross) and other rewards
From 1200 Eur Brutto, depends on skills and experience

Information about the position

Job description, responsibilities and duties

Tom Horn Gaming is looking for a new Customer Technical Support with the Chinese language (simplified), who will be responsible for:

- Providing technical support and training for our B2B clients
- Liaise and work in collaboration with technical and business teams
- Help with the standardization and automation of support services
- Create system configuration and analytics
- Work with ticketing systems and update knowledge base
- Manage translations

Employee perks, benefits

- Work in rapidly growing company with modern technologies
- Trainings, personal development and courses
- Many opportunities for self-starters
- Flexible working hours
- Great team building activities
- Relaxing lounge + playroom with table football and TV
- Children playground
- Many opportunities for self-starters
- Paid 5 sick days
- Fresh fruits, great coffee and people:)

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization


Language skills

English - Upper intermediate (B2) and Chinese - Advanced (C1)

Personality requirements and skills

- Fluent in English language and Chinese language(Simplified ), both written and spoken.
- Technical and analytical thinker
- Customer focused
- Basic IT knowledge and/or interest in IT, web technologies and online games


Brief description of the company

Tom Horn gaming is a leading casino software provider for online and land-based gaming operators, with offices in Malta, Slovakia, Ukraine and Czech Republic, with clients from all around the globe. We supply games for leading brands in the industry.
Our Development center office in Bratislava is located in a modern office building with excellent free time opportunities just a few minutes walk away, it's a vibrant but peaceful place.

Number of employees

25-49 employees

Company address

THE soft s.r.o.
Vajnorská 100/B
831 04 Bratislava
ID: 3463207   Dátum zverejnenia: 7.8.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   From 1200 Eur Brutto, depends on skills and experience