IT Operations Support Specialist

THE soft s. r. o.

Place of work
Vajnorská 100/B, Bratislava
Contract type
full-time, trade licence
Start date
Basic wage component (gross) and other rewards
by agreement

Information about the position

Job description, responsibilities and duties

We are looking for an Operations Support Specialist to join our expanding development centre in Bratislava. Are you a passionate problem solver with a keen eye for detail? Your positive thinking and patience knows no boundaries and communicating with people in a friendly but sophisticated manner is your second nature, then we want to hear from you!

It is time to join the Tom Horn Gaming family.

What will be your responsibilities?
- To provide technical support and training for Tom Horn Gaming’s portfolio of B2B clients
- Offer support to clients during customer launches
- Liaise and work in collaboration with integration and business teams
- Help with the standardization and automation of support services
- Create system configuration and analytics
- Work with ticketing systems and update knowledge base

Employee perks, benefits

- Work in rapidly growing company with modern technologies
- Trainings, personal development and courses
- Possibility to enforce a self-initiative
- Paid 5 sick days
- Great Team building activities
- Possibility to enforce a self-initiative

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Educational Specialization


Language skills

English - Advanced (C1)

Personality requirements and skills

What are your essential skills?

- Fluent in English, both written and spoken
- Technical and analytical thinker
- Willingness to work during the weekends and afternoon shifts
- Independent and self-motivated
- Ability to thrive both as an individual and within a team
- Positive thinker
- Customer focused

What’s your work background?

- Experience in the iGaming sector/or Programming experience/or Development experience(HTML, Javascript and any another development language at least as junior/entry level)
- A minimum of 12 months experience in a similar role


Brief description of the company

Tom Horn gaming is a leading casino software provider for online and land-based gaming operators, with offices in Malta, Slovakia, Ukraine and Czech Republic, with clients from all around the globe. We supply games for leading brands in the industry.
Our Development center office in Bratislava is located in a modern office building with excellent free time opportunities just a few minutes walk away, it's a vibrant but peaceful place.

Number of employees

25-49 employees

Company address

THE soft s.r.o.
Vajnorská 100/B
831 04 Bratislava
ID: 3237826   Dátum zverejnenia: 9.11.2017   Základná zložka mzdy (brutto) a ďalšie odmeny:   by agreement