1 300 - 1 900 EUR

Customer support specialist with German

TGD k. s.

Place of work
Bratislava
Contract type
full-time
Start date
01.10.2019
Total wage (gross)
1 300 - 1 900 EUR

Information about the position

Job description, responsibilities and duties

- Be the prime contact for clients’ inquiries
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Handle and resolve customer complaints
- Handle all incoming calls and emails from the business clients and suppliers in a professional manner by demonstrating and using professional knowledge
- Ensure continuous improvement of response time to queries
- Work as Team Player to achieve team goals and insure the good dynamic of the work environment

Basic wage component (gross) and other rewards

Employees have a fix salary around 1300 euros gross/ with the bonus they can easily get between 1400 and 1900 net salary

Employee perks, benefits

SALARY:
We offer probably the most competitive salaries in Bratislava for a customer support position thanks to our monthly bonus system
On the top of that our employees also receive restaurant tickets
During high season, it is not rare that we offer the possibility to do Extra Hours
We also offer the possibility to earn extra money by working during weekends

ENVIRONMENT:
We have a small international team composed with easygoing cool people
We organize lot of teambuiliding activities
We are developing an agile organization to give every individual the opportunity to take the full ownership in their daily work
Our company is growing every year ( almost 500 000 bookings last year)
If you are good you will also be given the opportunity to grow inside the company

Requirements for the employee

Candidates with education suit the position

Primary education
Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Advanced (C1)

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Strong phone contact handling skills and active listening

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize and manage time effectively

Positive Attitude

Excellent language skills in German

Good PC skills

Advertiser

Brief description of the company

Founded in 2006, ALPINRESORTS.com is the largest online marketplace for ski rental and ski lesson bookings in Europe. 1000 partner shops and 150 ski schools throughout the Alps rely on the service of ALPINRESORTS.com.
Over the past season we generated around 500,000 online booking in Germany, Austria, Switzerland, Italy, France, Andorra and Bulgaria via ALPINRESORTS.com.
By booking online clients can save an online discount up to 60% and time as well.
Our business is growing every year, which explain why we are looking for new people to deliver the best customer experience to our clients around the world.

Company address

TGD k. s.
Kopčianska 14
851 01 Bratislava
https://www.alpinresorts.com

Contact

Contact person: Benjamin Dorey, M.Sc.
Tel.: +421919128049
E-mail: send CV
ID: 3669841   Dátum zverejnenia: 8.8.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Employees have a fix salary around 1300 euros gross/ with the bonus they can easily get between 1400 and 1900 net salary