Success is created by our people.

Process Specialist 24/7

T-Systems Slovakia s.r.o.

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
• Performs tasks related to the respective Production processes.
• Coordinates and controls processes according to valid standards in order to increase the efficiency of the service activity and customer satisfaction.
• Designs and produces internal and external reports related to process management.

• Organize/participate on teleconferences/meetings with all required participants to inform about actions to be taken.
• Coordinate continual service improvement to increase customer satisfaction.
• Active participation in building up respective process communities to increase awareness to expected levels.
• Active participation in process related projects to ensure continuous improvement up to TSI Level.
• Execute (Implement) the interface between process and operational topics to ensure proper communication.
• Report regular KPIs and participate in setting up actions in case of deviance to keep quality on expected level.
• Knowledge sharing of respective processes to raise general awareness about processes.

Wage (gross)

815 EUR/monthMinimum salary is 815€ brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

Cafeteria - individual benefit.
Trainings and development opportunities.
Discounts at various providers in Košice.
Possibility of Home office.
Pension savings contribution.
Meal vouchers contribution.
Extra vacation days.
Young and enthusiastic working environment.
Diversity Program.
Health Weeks.
Sport Activities.
Weekend Events.
Work life Coaching.
Doctors at workplace.
Credit card. Metro card.
Referral bonus /financial/.
Rotations possibilities.

Expected date of completion of the selection process

31 December 2020 (there are still 348 more days)

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Intermediate (B1)

Personality requirements and skills

• Secondary education degree

• Overall overview of ICT industry environment.
• Experience in project management for complex and multi-national projects.
• Experience of IT operations across at least 1 area (e.g. application operation, system operation, infrastructure, network, storage, desktop).

• English: B1 level - mandatory
• German: advantage / German B2

• Communication skills
• Flexibility
• Responsibility
• Analytical skills
• Pro-activity and pro-customer orientation
• Ability to work as an individual also as a part of the team


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 and more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
04001 Košice


Contact person: Monika Raščáková
E-mail: send CV
ID: 3847503  Dátum zverejnenia: 14.1.2020  Základná zložka mzdy (brutto): 815 EUR/month