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Head of ETAU Application Operation

T-Systems Slovakia s.r.o.

Miesto práce
Košice
Druh pracovného pomeru
plný úväzok
Termín nástupu
ASAP

Informácie o pracovnom mieste

Náplň práce, právomoci a zodpovednosti

General description
• Managing of Application Operations/Database and Middleware Support/Operating Systems Support/Build Management team of customer facing application managers/administrators/test managers/application developers fully responsible
for the entire lifecycle (plan, integration, maintenance, build, test, run, decommission, support functions) of Applications/Services in the role of OPM including several of the TOP 100 critical customer Services together with overall accountability for the Service quality delivered to the DTAG customer by the entire TSSK company for Cluster Test Environments.

Accountabilities
• Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (OLA, SLA, SA, DA…) and internal KPI.
• Establish and maintain relationships with counterparts/clients and other stakeholders for effective communication.
• Lead and develop people in own team to be able to deliver agreed quality and maintain satisfaction of employees.
• Maximizes staff contribution through professional growth and development, to increase teamwork and more effectively meet business needs
• To lead, oversee and safely manage all aspects of application management related tasks in the projects
• Manage the relationships between multiple stakeholders across various groups like architects, Design/Deployments, Security, Support Organization, Sales, Corporate Communications, OSS Engineering, Network Operations, etc.
• Continuously improve services in own area, propose improvements in related areas and implement improvements initiatives.
• Provide inputs into financial plans and effectively manage business and resources of own team in order to meet financial budget.
• Operationally manage critical situations and solve business-as-usual escalations to provide seamless operation and effective service to clients.
• Develops architectural standards, project requirements and controls for platform and application integration.
• Deliver all people-related regulatory topics (labor code, internal rules & guidelines).
• Oversees multiple application operation and implementation projects which include installation, architecture and maintenance of application programs.

Job specific accountabilities
• Actively steer capacity of team resources and quality of results to ensure SLA fulfillment and effective operation.
• Coordinate, approve and control take-over and delivery of services according to standard/processes.
• Supervises the full spectrum of delivery activities on multiple migrations/ implementation projects
• Collect and provide feedback on terms and conditions of contracts
• Steers the designated ICTO Service chains across and outside of the borders of own organization (e.g. Network, Storage, Operating Systems, Databases etc.) .
• Participates in the operations and execution of detailed work plans, schedules, project estimates, resource plans, and status reports for application management projects.
• Project Management for internal/external projects (project steering, leading, designing and membering)
• Actively support portfolio enhancement activities
• Actively steers application managers supporting business processes running on the applications in scope.

Management scope
• Managing of 20 direct reports (TSM/AO/AM/AD/DB/MW/OS)
• Plan and control the revenues of 850.000€
• Plan and control the costs of 800.000€
• Reports to Head of Department of Telekom IT

Requirements
Education
• University degree preferably in the field of Informatics/Economics

Experience
• 2 Years in IT

Languages
• English – proficient
• German – proficient (advantage)

Others
• Strong Communication skills and Customer orientation
• Strong Financial Know-how
• Presentation and interpersonal skills
• Leading of Escalations/Outage situations
• People assessment and potential identification during interviews and Assessment Centers for higher expert positions

Other Benefits
• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

• Minimum monthly salary is 1150.00 € brutto + variable part of salary + other financial benefits.
The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Mzdové podmienky (brutto)

1 150 EUR/mesiac• Minimum monthly salary is 1150.00 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Požiadavky na zamestnanca

Pozícii vyhovujú uchádzači so vzdelaním

vysokoškolské I. stupňa
vysokoškolské II. stupňa
vysokoškolské III. stupňa

Jazykové znalosti

Anglický jazyk - Stredne pokročilý (B2)

Inzerujúca spoločnosť

Stručná charakteristika spoločnosti

The most trustworthy partner in information and communication technologies.

T-Systems Slovakia was established in Slovakia in 2006 with the goal of providing information and communication (ICT) outsourcing solutions for the global corporate clientele of the Deutsche Telekom AG Group. The company has been based in Košice since its establishment. It was established as a subsidiary of T-Systems International GmbH, which has its head office in Germany and is a part of the global Deutsche Telekom AG Group.
The Slovak company provides outsourcing services for corporate customers in Germany, the European Union and at a global level. The size and breadth of activities and quality of work delivered by T-Systems Slovakia is a major reason why the T-Systems brand is the market leader in Germany and one of the big four ICT service providers in Europe.
The company has used the last decade to grow from nothing to the second-largest IT company in Slovakia and the second-largest employer in the east of the country. T-Systems Slovakia had 3,850 employees in Košice at the end of 2016, which makes it the second-largest shared service center in Slovakia and one of the top fifteen largest employers in Slovakia.
Thanks to our highly qualified and motivated employees, our company has the fastest growing added value in the IT sector in Slovakia.

Počet zamestnancov

1000 a viac zamestnancov

Adresa spoločnosti

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
http://www.t-systems.sk

Kontakt

Kontaktná osoba: Veronika Ňachajová
E-mail: poslať životopis
ID: 3835089  Dátum zverejnenia: 17.3.2020  Základná zložka mzdy (brutto): 1 150 EUR/mesiac