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Senior ICT Engineer

T-Systems Slovakia s.r.o.

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General Description
Perform, coordinate and improve most complex activities (3rd level environment) needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
Plan, implement and maintain a stable technical infrastructure to support organization’s business processes.
Identify weaknesses in used processes and eliminate them following industry and internal standards.
Identify weaknesses in used processes and eliminate them following industry and internal standards.

Key accoutabilities
•Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
•Propose and perform regular inspections and improvement recommendations .
•Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
•Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
•Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
•Assess actual performance of IT infrastructure against its predicted performance. Any deviations between the two should be understood and proactively remediated, with vendors if necessary.
•Create and maintain technical documentation to support IT service.
•Identify weaknesses in used processes and eliminate them following industry and internal standards.
•Plan, implement and maintain a stable technical infrastructure to support organization’s business.
•Serve as technical lead to provide clear and comprehensive release and deployment plans.
•Serve as technical lead to assure delivery of the service in critical situations.
•Deliver effective training plans and concepts to train other employees and ensure their fulfillment
•Implement new technologies/services or upgrades to existing technologies.

Education
•Master´s degree in Information Technology.
•At least two advanced certificates for relevant platform.
•6 years minimum IT Experience.
•Core platform knowledge- expert.
•Related platform knowledge- intermediate.

Wage (gross)

960 EUR/monthMinimum monthly salary is 960 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

Other Benefits
•Cafeteria - individual benefit,
•Trainings and development opportunities,
•Discounts at various providers in Košice,
•Possibility of Home office,
•Pension savings contribution,,
•Meal vouchers contribution,
•Teambuildings,
•Extra vacation days,
•Young and enthusiastic working environment,
•Diversity Program,
•Health Weeks,
•Sport Activities,
•Weekend Events,
•Work life Coaching,
•Doctors at workplace,
•Credit card,
•Metro card,
•Referral bonus /financial/,
•Rotations possibilities.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Educational Specialization

Information Technology

Language skills

English - Upper intermediate (B2) or German - Upper intermediate (B2)

Personality requirements and skills

Soft skills
•Communication - Advanced.
•Analytical thinking - Expert.
•Team cooperation - Advanced.
•Training and mentoring - Expert.
•Presentation skills - Advanced.
•Negotiation skills - Advanced.

Finance Skills
•Financial literacy in respective business area - Intermediate.

Other skills
•Project Management- Basic.
•English - Upper intermediate (B2),
•German - Upper intermediate (B2) - advantage.

Other
•Knowledge of the ITIL processes.

Possible specialisation
•Core platform knowledge:Routing and Switching skills on CCNP certification level (Cisco) or BCNP certification level (Brocade).
•Related platform knowledge: FW, LAN knowledge (advantage).
•​​​Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise.

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 and more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
http://www.t-systems.sk

Contact

ID: 3813026  Dátum zverejnenia: 14.2.2020  Základná zložka mzdy (brutto): 960 EUR/month