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Quality Expert for PC/PS

T-Systems Slovakia s.r.o.

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Private Cloud and Platform Services department

Purpose

Coordinates the establishment and maintenance of the quality management within the team. Implements concepts and quality standards. Produces internal and external reports related to quality management. Supports the preparation and control of optimization measures relating to processes, reporting and quality.

Ensures that quality performance is at desired level. Designs concepts and implements quality standards. Designs reports related to quality management. Prepares and controls optimization measures quality.

Key accountabilities
•• Coordination in Quality Management System (e.g. Audit Management, License Management, Security Management, Document Management etc.) to standardize Quality Management System
• Lead teleconferences/ meetings to ensure knowledge sharing about quality KPI achievements and initiatives
• Lead continual service improvement to increase customer satisfaction
• Active participation
• Coordinating of quality related projects/manages subprojects to ensure Continuous Improvement up to TSI Level
• Coordinate communication between quality and operational topics
• Analyze and control quality initiatives to keep quality awareness on expected level
• Identifies disturbances, proposes measures to improve processes and monitors their implementation
• Supports the departments and projects in initiatives to improve quality
• Continuously checks, maintains and improves the available services / products
• Verifies compliance with quality standards in the event of new launches of services / products
• Acts as the contact for internal and external partners in the case of quality questions
• Training and mentoring of respective processes to raise general awareness about processes
• Proactive and independent aproach while suggesting new ideas and solutions within the process

Wage (gross)

910 EUR/monthMinimum base salary 910€ + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

- Cafeteria - individual benefit
- Trainings and development opportunities
- Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
- Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
- Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Intermediate (B1)

Personality requirements and skills

Education
Bachelor degree


Experience
Process- Organisation- and Quality Management 2 years

Certification
ITIL foundation V3 certificate

IT Technical Skills:
MS Office Intermediate 3 years
PC skills Intermediate 3 years
ITIL advanced/advantage Intermediate 3 years

Soft skills:
Communication skills
Analytical thinking
Presentation skills
Negotiation skills

Other skills:
ISO 9001
ISO 20000
ISO 22301
ISO 27001
Knowledge of Quality tools
Quality assurance/auditing

Languages:
English Upper intermediate B2

Other criteria or requirements
Flexibility
Responsibility
Pro-activity and pro-customer orientation
Ability to work as an individual also as a part of the team

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o. p. Júlia Gajdošová
P.O.BOX 108
830 05 Bratislava 35
http://www.t-systems.sk

Contact

Contact person: Ing. Vladimír Varga
E-mail: send CV
ID: 3787399  Dátum zverejnenia: 12.11.2019  Základná zložka mzdy (brutto) a ďalšie odmeny: 910 EUR/monthMinimum base salary 910€ + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.