Success is created by our people.

VM Ware / Application Administrator

T-Systems Slovakia s.r.o.

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description/ Purpose
Application administrator is responsible for high quality end-to-end service operation based on the application level

Accountabilities
• Operative interface between IT Service Manager, Customer, Development, Vendors and other delivery units (OS, Networking)
• Creates, checks, executes and solves tickets (Change, Incident and Problem Management tickets, Delivery Orders) in order to maintain service to customers according to given quality KPIs
• Plans, controls and is responsible for complete application-based request fulfillment
• Responsible for incident, problem, change, escalation management and operational documentation
• Responsible for customer-driven and / or technical changes during service lifecycle
• Responsible for change approval in face of all Change Advisory Boards
• Responsible for functional steering of whole service chain from medium to complex applications/services
• Independently executes complex tickets to provide service according to KPIs
• Mentors Junior Administrators to spread knowledge level in the team and develops their skills
• Acts as the key technical lead, solves and coordinates activities across related technologies/outside own team
• Accountable for service asset- and configuration management
• Executes project and other deliverables in order to fulfill KPIs and management requests
• Responsible for capability planning to fulfill enhanced application management requirements
• Responsible for technical concepts (create, check and manage)
• Supports and consults with IT Service Manager during order and pre-sales process and cost optimization
• Performs deployments of new releases based on RfCs
• Performs troubleshooting on various levels (Application, Middleware, Database, OS, Networking)

Wage (gross)

815 EUR/monthMinimum base salary 815 € + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

• Cafeteria - individual benefit,
• Trainings and development opportunities,
• Discounts at various providers in Košice,
• Possibility of Home office,
• Pension savings contribution,
• Meal vouchers contribution,
• Teambuildings,
• Extra vacation days,
• Young and enthusiastic working environment,
• Diversity Program,
• Health Weeks,
• Sport Activities,
• Weekend Events,
• Work life Coaching,
• Doctors at workplace,
• Credit card,
• Metro card,
• Referral bonus /financial/,
• Rotations possibilities.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 and more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
04001 Košice
http://www.t-systems.sk

Contact

Contact person: Ing. Lucia Gbúrová
E-mail: send CV
ID: 3771750  Dátum zverejnenia: 12.2.2020  Základná zložka mzdy (brutto): 815 EUR/month