850 EUR
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DevOps engineer for SAP Solution delivery (Ref. No.: 106485)

T-Systems Slovakia s.r.o.

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description
•Performing all kind of deployment tasks for SAP plug independently and autonomously according actual standards.
•General knowledge and ability to support various components of the plug with specialization to certain area. Preparing customer specific solutions compliant with actual standards. Developing own methods and approaches for assigned area and propagating them in team.
•Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM).
•2nd and 3rd level environment.

Accountabilities
•Execute project and other deliverables in order to fulfil KPIs and management requests.
•Smooth and uninterrupted operation of customers’ environment.
•Conformity with the internal work instructions and process guidelines within T-Systems.
•Follow the defined escalation standards in case of deviations.
•Investigate the root cause of incidents and initiate actions to improve or correct the situation.
•Record, evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
•Act as technical lead, solves and coordinates activities across related technologies.
•Single Point of Contact for at least one customer or technology within supported service.
•Manage transition and transformations as well as daily operations in a role of Platform SDM.
•Controlling implementation plans describing all necessary steps to deliver successful migration of designed standard solution.
•Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
•Participation on on-call duties , independent solving and troubleshooting of incidents and errors within defined expertise
•Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.
•Train and participate on education of other employees.
•Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.
•Create and maintain documentation.
•Create, change and delete user accounts.
•Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs and internal processes (INM, CHM, PRM, DOM).
•2nd and 3rd level environment.
•Support in completing tasks for IT professionals or project managers as part of IT development projects.
•Analysis of technical conditions and development of implementation alternatives for IT projects.
•Responsible for handling tasks within the scope of the provisioning process (IT implementation, system testing, configuration management, provision/operation of the development environment).
•Provides customer-specific consulting and support for complex system architectures, solutions and components.
•Collaborates in developing, testing and launching complex customer solutions; optimization of existing system environments.

Technical tasks required for position
Technical tasks for predecessor position(s):
•Linux, AIX basic administration.
•Software development.
•Platform support ◦Performing standard provisioning
◦Working with documentation
◦Understanding ESS concept and ability to deploy according actual standard.
◦Supporting basic administration tasks for ESS
◦Providing feedback to engineering
•Performing provisioning on DSM, DSI, DCS3.
•Updating existing documentation, responsible for new documentation.
•Proposing improvements from his scope of operation.
•Responsibility for at least one of Dynamic platform/HANA support area besides basic support for all of them: coordination of mass actions, autodiscovery, CAMP, etc.
•Processing and solving problem tickets.
•Acting autonomously as responsible for at least one of team responsibility area(platform) besides basic support for all of them.
•Supporting solving application related issues.
•Working on-call duty.

Employee perks, benefits

•Cafeteria - individual benefit,
•Trainings and development opportunities,
•Discounts at various providers in Košice,
•Possibility of Home office,
•Pension savings contribution,
•Meal vouchers contribution,
•Teambuildings,
•Extra vacation days,
•Young and enthusiastic working environment,
•Diversity Program,
•Health Weeks,
•Sport Activities,
•Weekend Events,
•Work life Coaching,
•Doctors at workplace,
•Credit card,
•Metro card,
•Referral bonus /financial/,
•Rotations possibilities.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Experience
•3 years,

Others
•Detailed knowledge of ICT environment
•Valid certification in given technology
•Overview of the ITIL processes
•Linux basic administration.
•SAP Technology overview and knowledge.
•ITIL and process awareness.
•Analytical skills.
•Reliability and holds operational responsibility.
•Ability to work under the pressure.
•Good communication, organizational skills.
•Customer orientation.
•Vocational training or certificates in IT area.
•Working on shifts or OnCall duties.
•task group oriented (organization of own work, awareness of related activities, supervision of workgroups: set, schedule, monitor and review work of others).

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
http://www.t-systems.sk

Contact

Contact person: Lucia Jacková
E-mail: send CV
ID: 3741423   Dátum zverejnenia: 13.9.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum monthly salary is 850 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate