1 180 EUR
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Delivery Solution Manager Support Expert

T-Systems Slovakia s.r.o.

Place of work
Moldavská cesta, Košice - mestská časť Západ
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description

•The holder of job takes care of and acts as business support for information and technology Solution design & information and technology Architecture functions.
•The holder of job is entry gate for incoming orders for category of deal given by demander, assessing and processing request base on defined process. The holder of job ensures that request is updating in particular Deal phase and communicating to responsible stakeholders. The holder of job coordinate initial Solution Design tasks, document created design of architectural system or application solutions, costing requirements, validate the delivered outcome, create master template of handbook for Transition &Transformation and make quality check of order, report the order to central database.


•Analyze and process pre-design of solution design package (e.g. high level design, quotation, costing, proposal documents) with the Delivery Solution Manager to match customer requirements
•Produce a technical specification with the Delivery Solution Manager for custom development and systems integration
•Complete initial order and validate proposed outcome of proposed information and technology solution
•Costing of specific solutions for the customer account, in context of T-Systems portfolio, standards and principles.
•Coordinate the implementation (quality gates) of designed IT solutions; interact with the client on all levels in relation to the solution to ensure customer satisfaction.
•Review all orders and deals within Delivery Solution Manager (DSM) and report them to central database
•Produce key performance indicator (KPI) reporting of all orders validated by quality gate
•Participate in development of measurement to fulfill customer requirement and business needs
•Centralized documentation of orders, categorized them in logical way based on best practices
•Participate in training design, documentation and delivery efforts in concert with the requestor of order
•Participate and lead, when needed, the project meetings with the customer
•Participate in internal projects as required

Employee perks, benefits

- Cafeteria - individual benefit
- Trainings and development opportunities
- Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
- Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
-Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Other knowledge

Microsoft Excel - advanced

Personality requirements and skills

•University degree and several years of work experience or comparable training with long-time work experience.

•At least 2 years of experience in area of Information and Communication Technology (ICT) business.
•Knowledge of Service Delivery Elements and comparable Services across T-Systems International delivery.
•Awareness of Project management methodology.
•Experience of different technique of reporting and Key Performing Indicator measurements.
•Is able to work in international environment, empower partnership and develop networking.
•Knowledge of the T-Systems Portfolio elements and connected services within T-Systems International.
•Is able to present ideas, concepts and technical solutions to high level non-technical audiences.
•Applies knowledge and skills to deal with complex problems, extending and coordinating work that may extend beyond own area of knowledge and expertise.

•Excellent English (at least C1 level),
•German (advantage).

•Commercially aware, managing costs on own projects and across team.
•Able to work as a team member with focus to project target.


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
P.O.BOX 108
830 05 Bratislava 35


Contact person: Ing. Lenka Kiššová
E-mail: send CV
ID: 3738211   Dátum zverejnenia: 13.8.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum 1180 €. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.