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UC & VOICE CISCO Administrator

T-Systems Slovakia s.r.o.

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Manages (Controls, Validates, Creates, Plans, Coordinates, Process) customer orders to deliver them in the specific time, quality, costs & KPI.

Accountabilities
• Independently check, execute, solve (where appropriate) tasks, in order to maintain service to customer MyPhone according to given quality KPIs and internal processes
• Hotline support with hard phones replacements
• Create, change and delete user accounts
• Create and maintain documentation
• Train and participate on education of other employees.
• Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation
• Candidates should be proactive with responsible approach, organization- and time management skills

Employee perks, benefits

Benefits
• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary without school-leaving examination
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Experience
• Up to 1 year experience within the field of administration, customer service/support
• MS Office – Word, Excel, PowerPoint, Outlook
• Knowledge of ICT

Others
• Proactive
• Responsible
• Organization- and Time management skills

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
04001 Košice
http://www.t-systems.sk

Contact

Contact person: Monika Raščáková
E-mail: send CV
ID: 3734228   Dátum zverejnenia: 7.8.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum monthly salary is 690 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.