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Administrator of Key Customer Applications

T-Systems Slovakia s.r.o.

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Taking care about the key applications for internal customer.

Your task will be to:

Plan, control and deliver complete application-based request fulfilment.
Installations of new versions of application on classic server or in cloud.
Preparation/configuration of new environments for applications.
Troubleshooting of technical issues on systems/applications.
Act as an operative interface among Service Delivery Management, Customer, Development, Vendors and other delivery units.
Check, execute, solve and create tickets (problem ticket, change management ticket, incident, and delivery order).
Support and consult Service Delivery Management.
Coordinate incident-, problem-, change-, escalation- management and operational documentation.
Independently execute standard tickets to provide service according to KPIs.
Support Junior Administrators to enhance their knowledge.
Coordinate customer-requested and / or technical changes during service lifecycle.
Coordinate change approval from request to implementation.
Support and consult Service Delivery Management during order and pre-sales process and cost optimization.

Employee perks, benefits

Other Benefits

Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)

Educational Specialization

Preferable Technical High School degree

Language skills

English - Intermediate (B1)

Personality requirements and skills

2+ years experience on similar position.
Technical overview in OS – especially Linux experience.
Overview in: Network, Storage, Back up, Databases, Middleware.
Basic scripting knowledge (any scripting language)
Knowledge of 3-layer architecture

Communication skills
Organizational skills


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice


Contact person: Alžbeta Klimcsaková
E-mail: send CV
ID: 3732813   Dátum zverejnenia: 1.10.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum base salary 820 € + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.