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Senior Application Administrator

T-Systems Slovakia s.r.o.

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

Accountabilities
•Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units.
•Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
•Plans, controls and is responsible for complete application-based request fulfilment.
•Support and consulting of Service Delivery Management.
•Responsibility for incident, problem, change, escalation management and operational documentation.
•Responsibility of customer-driven and / or technical changes during service lifecycle.
•Responsibility for change approval in face of all Change Advisory Boards.
•Functional steering of whole service chain from medium to complex applications/services.
•Independently executes complex tickets to provide service according to KPIs.
•Mentor Junior Administrators to spread knowledge level in the team and develop their skills.
•Acts as key technical lead and solves and coordinates activities across related technologies/outside own team.
•Accountable for service asset- and configuration management.
•Execute project and other deliverables in order to fulfil KPIs and management requests.
•Capability planning to fulfil enhanced application management requirements, e.g. release deployments or product / technology changes.
•Responsibility for technical, maintaining and operational concepts.
•Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization.

Wage (gross)

Minimum monthly salary is 820 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.

Employee perks, benefits

•Cafeteria - individual benefit,
•Trainings and development opportunities,
•Discounts at various providers in Košice,
•Possibility of Home office,
•Pension savings contribution,
•Meal vouchers contribution,
•Teambuildings,
•Extra vacation days,
•Young and enthusiastic working environment,
•Diversity Program,
•Health Weeks,
•Sport Activities,
•Weekend Events,
•Work life Coaching,
•Doctors at workplace,
•Credit card,
•Metro card,
•Referral bonus /financial/,
•Rotations possibilities.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

Experience
•German as big advantage,
•3+ year in IT,
•Technical overview and expertise in OS, Network, Storage, Back up, Databases, Middleware, Scripting,
•Basic project management overview,
•ITIL knowledge,
•Automation,
•Cloud technology advantage,

Others
•Teamwork,
•Communication skills,
•Organizational skills,
•Leading skills,
•Mentoring.

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 and more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
http://www.t-systems.sk

Contact

Contact person: Veronika Ňachajová
E-mail: send CV
ID: 3713269  Dátum zverejnenia: 27.11.2019  Základná zložka mzdy (brutto) a ďalšie odmeny: Minimum monthly salary is 820 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.