845 EUR
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Business Support Manager (Application Maintenance)

T-Systems Slovakia s.r.o.

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
•Responsible for predefined business processes.
•Works independently or in team on creating, maintaining and documenting the business processes based on the customer needs.
•Opportunity to work with modern technologies like Elastic Search (Kibana).
•Possibility to work in scrum teams.

•Support TSM (2nd level Application operation) during investigation.
•Explain business logic and specify customer impact.
•Troubleshoot & Investigate customer reported issues.
•Estimate amount of loss.
•Support application changes via application health checks in cooperation with other responsible groups.
•Configure and maintain business monitoring for new/existing customer.
•Consult new product development with customer.
•Verify incoming & outgoing business data streams.
•Investigate and correct faulty data.
•Communication with all involved parties (i.e. OC-Telco, DPS, SDM, Development, customer, Telekom IT AO, etc.) of the application.
•Organize and moderate teleconferences.

Employee perks, benefits

•Cafeteria - individual benefit,
•Trainings and development opportunities,
•Discounts at various providers in Košice,
•Possibility of Home office,
•Pension savings contribution,
•Meal vouchers contribution,
•Extra vacation days,
•Young and enthusiastic working environment,
•Diversity Program,
•Health Weeks,
•Sport Activities,
•Weekend Events,
•Work life Coaching,
•Doctors at workplace,
•Credit card,
•Metro card,
•Referral bonus /financial/,
•Rotations possibilities.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

•Ger B1 (active) is an advantage,
•Scripting (Perl, Shell),
•Knowledge about SQL, PL/ SQL is needed,
•Java, Python, Elastic search knowledge is an advantage,
•Magik knowledge is an advantage,
•Technical overview in OS, Network, Storage, Back up, Databases, Middleware,
•Basic project management overview,
•ITIL knowledge,
•Overview about application business processes,



Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Kosice


Contact person: Bc. Miriam Szarvasova
E-mail: send CV
ID: 3712578   Dátum zverejnenia: 9.7.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum monthly salary is 845 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.