1 000 EUR
Success is created by our people.

Operation Manager

T-Systems Slovakia s.r.o.

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
We are looking for you, for a person with ambition. Who knows what she/he wants. If you are looking for a challenge, for an opportunity to set up your own vision of operation model and have the full power in implementing the vision … you are our person. Feel free to apply for an Internal IT OPM position, if you feel you have the courage to be the best in this role. There is no easy way to be successful … but … you will have the possibility to show what is in you and use all your skills to come to the goal. To have working, specifically tailored and stable operation model within TSSK environment.

•Responsible for part of service chain, cross Department level (technical layer).
•Responsible for KPIs and SLAs / OLAs of the related services.
•Accountable for technical content of operational / specialized technical concepts.
•Ensure the quality of provided services and provides operational support.
•Coordinate, manage and monitor operational performance on the respective technical layer and cooperates with various departments.
•Identify, formulate and implement the improvement of processes and policies to maximize operational output.
•Support SC OPM in planning the requirement for resourcing at both Department and Team level.
•Operational interface between the production and SC OPM.
•Support SC OPM in explanation of production options for SDM.
•Responsible for the default reporting ordered by the SC OPM.
•Monitor, manage and improve the efficiency of provided services.

Ask yourself
•Are you an experienced Operation Manager?
•Do you have a strong conviction how good IT operations should be organized?
•Do you know what you want to achieve?
•Are you looking for a job with high possibility of self-determination and creative realization?
•Do you feel limited by too large organizations and too many stakeholders with contradicting views?
•Can you handle people, but want to remain “hands-on”?

Environment specification
•Complex team (up to 30 team mates) with multiple sub team that are handling critical service for TSSK.
•Lot of opportunities for process improvement and process tailoring.
•Stable but not perfect operations model.
•Possibility to turn the ideas into reality.
•Lot of small challenges with process improvement potential.

Employee perks, benefits

•Cafeteria - individual benefit,
•Trainings and development opportunities,
•Discounts at various providers in Košice,
•Possibility of Home office,
•Pension savings contribution,
•Meal vouchers contribution,
•Extra vacation days,
•Young and enthusiastic working environment,
•Diversity Program,
•Health Weeks,
•Sport Activities,
•Weekend Events,
•Work life Coaching,
•Doctors at workplace,
•Credit card,
•Metro card,
•Referral bonus /financial/,
•Rotations possibilities.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

•German - advantage,
•Experience Operation Manager,
•Experience in managing complex operation environment,

•Basic technical knowledge in networking, servers technology and support services,
•Self-managed and ambitious,
•Cooperative and communicative,
•Pragmatic thinking and ITIL logic is welcome,
•ITIL expert – is an advantage.


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice


Contact person: Mgr. Jana Ficeková
E-mail: send CV
ID: 3707859   Dátum zverejnenia: 24.9.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum monthly salary is 1000 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.