960 EUR
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ICT Engineer (for Windows)

T-Systems Slovakia s.r.o.

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

A Windows System Engineer is an IT professional who bears tasks to maintain, establish and troubleshoot the Windows server issues in both physical and virtual environments. He provides support for IT infrastructure services on all hosted Windows operating system flavors from Windows 2003 to Windows 2016, works proactively and independently within a team on requests created in ticketing tool.

Key accountabilities
•Perform, coordinate and improve most complex activities needed to provide IT services and the supporting infrastructure in order to fulfill relevant KPI’s.
•Provision, install and maintain systems running Windows Server 2003, 2008 R2, 2012 R2, and 2016, as per configuration procedures and documented standards.
•Install new software releases, system upgrades, install patches and resolves software related problems.
•Propose and perform regular inspections and improvement recommendations.
•Diagnose and resolve complex tickets or escalate complex tickets with direct/potential impact related to IT infrastructure.
•Investigate the root cause of complex incidents and then initiate actions to improve or correct the situation.
•Evaluate, authorize, prioritize, plan, test, implement, document and review complex changes in controlled manner or escalate to higher authority.
•Assess actual performance of IT infrastructure against its predicted performance (any deviations between the two should be understood and proactively remediated, with vendors if necessary).
•Create and maintain technical documentation to support IT service.
•Identify weaknesses in used processes and eliminate them following industry and internal standards.
•Plan, implement and maintain a stable technical infrastructure to support organization’s business.
•Serve as technical lead to provide clear and comprehensive release and deployment plans.
•Deliver effective training plans and concepts to train other employees and ensure their fulfillment.

Management scope
•Good interpersonal skills, effective collaboration across levels and within teams.
•Responsible for driving of standardization, automation and continous improvements of customers under responsibility.

Employee perks, benefits

•Cafeteria - individual benefit,
•Trainings and development opportunities,
•Discounts at various providers in Košice,
•Possibility of Home office,
•Pension savings contribution,
•Meal vouchers contribution,
•Extra vacation days,
•Young and enthusiastic working environment,
•Diversity Program,
•Health Weeks,
•Sport Activities,
•Weekend Events,
•Work life Coaching,
•Doctors at workplace,
•Credit card,
•Metro card,
•Referral bonus /financial/,
•Rotations possibilities.

Requirements for the employee

Candidates with education suit the position

University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

•ICT System Egineering - 3 years of experience,

•MS Certified Solution Associate (MCSE),

IT Technical Skills
3 years of experience:
•Core platform knowledge - Expert,
•Related platform knowledge - Intermediate,

Soft skills
3 years of experience:
•Communication - Advanced,
•Analytical thinking - Expert,
•Team cooperation - Advanced,
•Training and mentoring - Expert,
•Presentation skills - Intermediate,
•Negotiation skills - Advanced,

Finance Skills
•Financial literacy in respective business area - Basic,

Other skills
•German advantage - Upper intermediate (B2),
•Project management - Basic.
•Experience in mission-critical operations, ideally within a 24x7 large scale distributed and clustered environment.
•Experience working with installation and management of Windows 2003-2016, SQL Server, Active Directory and virtual environment.
•Advanced proficiency with VMware 5.x & 6.x products, including ESXi, vSphere, vCenter, VM Replication, VMotion, VM Backup and Recovery.
•Knowledge of system security and potentional threads.
•Valid certification in given technology.
•Overview of the ITIL processes and Agile / Scrum Metodology.
•Highly self-motivation, organisation and discipline.
•Strong communication, organisational and presentation skills.
•Strong analytical and problem-solving abilities.
•Strong customer service orientation.
•Able to prioritise and execute tasks in a high-pressure environment.
•Strong technical documentation skills, able to produce clear and concise documentation.
•Participation on on-call duties, work over weekends, bank holidays (aligned with SK Labour code);
•Traveling in case of customer or project need.


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
P.O.BOX 108
830 05 Bratislava 35


Contact person: Ing. Lucia Gbúrová
E-mail: send CV
ID: 3696954   Dátum zverejnenia: 13.8.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum monthly salary is 960 rutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.