960 EUR
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SAP Engineer for Solution Delivery Team

T-Systems Slovakia s.r.o.

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
• Using Applications related to SAP operation, projects and analysis.
• Resolving operation issues – providing detailed root cause analysis.
• Initial setup of system monitoring and threshold adjustments, event management, incident management and troubleshooting of complex issues.
• Change management – planning and execution of complex changes.
• Problem management - analysis and solution of complex issues.
• Creation of Runbooks for non-standard activities.
• Project, transition, transformation support and related activities with ability to lead assigned area of his/her support.
• Interaction with other teams and vendors in relation with operation issues and activities.
• Communication with internal/external partners and customers.
• Automation and innovation activities.
• On demand communication with customer.
• Detailed service awareness of customer core business processes, customer contracts and SLA.

• Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (OLA, SLA, SA, DA) and internal KPI.
• Executes activities described in runbooks / internal documentation.
• Follow escalation matrix.
• Provide technical solutions for existing operational/project issues.
• Implementation of Expert Competence groups recommendations.
• Personal accountability for assigned customer systems / applications.
• Drives on the job development of assigned Junior administrator / Trainer and coaching abilities.

Technical tasks required for position
Engineering technical tasks:
• Develops new and maintain existing source code applications in programming language Perl or Python.
• Implementation of release upgrades, runbooks creation.
• Implementation of EHP upgrades, runbooks creation.
• Implementation of migrations.
• RCA within problem management.
• Workload and performance analyzes – ABAP, Java and DB.
• Unicode conversion.

Management scope
• Basis awareness about cost/value analysis.
• Planning and coordination of tasks within service chain.
• Coordination of up to 3 junior administrators.

Employee perks, benefits

• cafeteria - individual benefit,
• trainings and development opportunities,
• discounts at various providers in Košice,
• possibility of Home office,
• pension savings contribution,
• meal vouchers contribution,
• teambuildings,
• extra vacation days,
• young and enthusiastic working environment,
• diversity program,
• health weeks,
• sport activities,
• weekend events,
• work life coaching,
• doctors at workplace,
• Credit card,
• Metro card,
• referral bonus /financial/,
• rotations possibilities.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Min. 5 year of SAP operation,

• Bash scripting,
• Perl, Python,
• analytical thinking,
• Unix, Windows, Database administration overview and knowledge,
• perfect level of communication skills and presentation skills,
• SAP Technology overview and knowledge,
• experience with standard application implementation activities,
• customer orientation.


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice


Contact person: Lucia Jacková
E-mail: send CV
ID: 3658391   Dátum zverejnenia: 23.8.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum monthly salary is 960 € brutto + variable part of salary + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.