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Business Support Manager with German Language

T-Systems Slovakia s.r.o.

Place of work
Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description
- Responsible for solving problems on TOP applications of Deutsche Telekom.
- Works independently in small team consisting of Slovak and German colleagues.

Accountabilities
- Support application operation during investigation of problems on the applications.
- Troubleshoot & Investigate customer disputes.
- Support application changes in cooperation with other responsible groups (database, middleware, operating systems).
- Investigate and correct faulty data
- Coordinate communication with all involved parties (SDM, Development, customer, Telekom IT AO, etc.) of the application
- Organize and moderate teleconferences.

Management scope
- Non-managerial position

Employee perks, benefits

- Cafeteria - individual benefit
- Trainings and development opportunities
- Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
- Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
- Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

German - Upper intermediate (B2)

Personality requirements and skills

Education
- University degree (minimum Bachelor)
Experience
- Basic overview of application operation is an advantage.
Languages
- German B2 – fluent written and spoken is a must
- English - advantage
Others
- Analytical and logical thinking is necessary

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Kosice
http://www.t-systems.sk
ID: 3464730   Dátum zverejnenia: 6.8.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum brutto salary per month : 870 EUR Brutto + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate