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Head of Communication

T-Systems Slovakia s.r.o.

Place of work
Košice I, Košice, Slovakia, of Košice I
Contract type
Start date

Information about the position

Job description, responsibilities and duties

Leads and coordinates local communication team in order to achieve positive relationships and visibility of TSSK internally and externally 
Generic managerial accountabilities:
• Deliver services/solutions to clients in agreed quality and quantity structure according agreed contracts (OLA, SLA, SA, DA…) and internal KPI.
• Establish and maintain relationships with counterparts/clients and other stakeholders for effective communication.
• Lead and develop people in own team to be able to deliver agreed quality and maintain satisfaction of employees.
• Continuously improve services in own area, propose improvements in related areas and implement improvements initiatives.
• Provide inputs into financial plans and effectively manage business and resources of own team in order to meet financial budget.
• Operationally manage critical situations and solve business-as-usual escalations to provide seamless operation and effective service to clients.
• Deliver all people-related regulatory topics (labor code, internal rules & guidelines).

Job specific accountabilities:
• Creates and propose communication strategy to Board of Directors with specific activities how to achieve it, once agreed then coordinates execution of those activities
• Collect and provide feedback on terms and conditions of contracts.
• Implements and executes event policy of TSSK
• Act as spokesperson for TSSK 
• Manage team of up to 10 people directly
• Budget size responsibility
• No of served customers – all TSSK employees. 

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

English Upper intermediate    B 2
Knowledge and/or experience with activities in area of internal and external communication
Financial literacy   

Salary :
1200€ + variable part + other benefits


Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o
Žriedlová 13
040 01 Košice
ID: 3416936   Dátum zverejnenia: 11.6.2018  
Pracovná ponuka je prevzatá z inej stránky alebo zdroja.
Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum 1200€ + variable part + other benefits. The final basic wage component can be adjusted accordingly to individual skills and experience