Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

SAP Application Administrator for CITRIX

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Staré Mesto
Contract type
full-time
Start date
19.07.2018

Information about the position

Job description, responsibilities and duties

General description
• Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
Accountabilities
Generic accountabilities:
• Operative interface between Service Delivery Management, Customer, Development, Vendors and other delivery units
• Check, execute, solve (where appropriate), and creates tickets (problem ticket, change management ticket, incident, delivery order (DO)) in order to maintain service to customers according to given quality KPIs.
• Plans, controls and is responsible for complete application-based request fulfilment.
• Support and consult Service Delivery Management
• Coordinates incident, problem, change, escalation management and operational documentation
• Coordinates customer-driven and / or technical changes during service lifecycle
• Coordinates change approval in face of all Change Advisory Boards
Job specific accountabilities:
• Functional steers whole service chain for small to medium applications/services
• Independently executes standard tickets to provide service according to KPIs.
• Support Junior Administrators to spread knowledge level in the team and develop their skills.
• Responsibility for service asset- and configuration management
• Support project and other deliverables in order to fulfil KPIs and management requests
• Support and consulting of Service Delivery Management during order and pre-sales process and cost optimization

Employee perks, benefits

Other benefits:
• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Information about the selection process

CITIRX

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Other knowledge

Microsoft Hyper-V - basic
VMware ESX - basic
Client/server administration - advanced
Windows server administration - advanced
Microsoft Windows - advanced

The position is suitable for a fresh graduate

Yes

Personality requirements and skills

Requirements
Education
• Preferable Technical High school degree
Experience
• 2+ year
• Technical overview of Citrix technology, OS, Windows servers, Middleware, Scripting,
• ITIL knowledge
Languages
• English (mandatory) B2

Others
• Teamwork
• Communication skills

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 3357575   Dátum zverejnenia: 19.7.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   SALARY MONTHLY BRUTTO: minimum 695 € + VARIABLE PART + CAFETERIA ( Special Financial Benefit )