Success is created by our people.

Storage & Backup Administrator

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Staré Mesto
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General Description

Performs wide range of administrative and general support duties of highly responsible and confidential nature. Frequently communicates with senior level internal and external contacts and is regularly exposed to confidential data.


Accountabilities

Administration of Backup environment based on Netbackup and IBM Spectrum Protect
Administration of NAS storage environment in order to maintain uninterrupted service to customers
Administration of SAN storage environment in order to maintain uninterrupted service to customers
24/7 on premises staff rotation or 8/5 + OnCall duty where requested
Independently check, execute, solve (where appropriate), and creates tickets (problem ticket, change management (CHM) ticket, incident ((INM), delivery order (DO)) in order to maintain service to customers according to given quality key performance indicators (KPIs) and internal processes (INM, CHM, PRM, DOM).
Execute deliverables in order to fulfil KPIs and management requests.
Smooth and uninterrupted operation of customers’ environment.
Conformity with the internal work instructions and process guidelines within T-Systems.
Follow the defined escalation standards in case of deviations.
Investigate the root cause of incidents and initiate actions to improve or correct the situation.
Participation on on-call duties, independent solving and troubleshooting of incidents and errors within defined expertise
Coordinates the use of internal technical support and vendor support to ensure troubleshooting, maintenance, and an efficient end-user support.
Perform team specific non-technical tasks such as quality/ process/ reporting to support daily operation.

Employee perks, benefits

- Cafeteria - individual benefit
- Trainings and development opportunities
- Discounts at various providers in Košice
- Possibility of Home office
- Pension savings contribution
- Meal vouchers contribution
- Teambuildings
- Extra vacation days
- Young and enthusiastic working environment
- Diversity Program
- Health Weeks
- Sport Activities
- Weekend Events
- Work life Coaching
- Doctors at workplace
- Credit card
- Metro card
- Referral bonus /financial/
- Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Intermediate (B1)

Personality requirements and skills

Education
- University degree or high school
Languages
- English: B1
- German: advantage
Others
- Advanced English (B1+)
- Basic Linux knowledge
- Basic Windows knowledge
- Basic Network Knowledge (IP, LAN)
- Basic Backup knowledge (Netbackup, IBM Spectrum Protect)
- Basic Storage overview (SAN, NAS)
- ITIL overview

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
http://www.t-systems.sk
ID: 3304236   Dátum zverejnenia: 16.7.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   min 690 brutto salary base + variable part + other benefits/ The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.