Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

ICT Administrator III (Windows)

T-Systems Slovakia s.r.o.

Place of work
Moldavská cesta, Košice - mestská časť Západ
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description/ Purpose
  • Works in close cooperation with internal customers on maintaining service to customers in line with given quality indicators and internal processes.

  • Independently check, manage, solve (where applicable) and create tickets (problem-, change-, incident-, delivery order (DO)).
  • Execute project and other deliverables in order to fulfill quality indicators and management requests.
  • Smooth and uninterrupted operation of customers’ environment.
  • Conformity with the internal work instructions and process guidelines within T-Systems.
  • Following defined escalation standards in case of deviations.
  • Participate on regular and/or irregular communication with colleagues in an international environment to ensure operational goals.
  • Train and participate on education of other employees.
  • Perform team specific non-technical tasks such as quality/process/reporting to support daily operation.
  • Create and maintain process documentation.

Employee perks, benefits

  • Minimum brutto monthly base salary 840 € + variable part of salary
  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • High school degree, University degree
  • Knowledge of ICT environment
  • Riverbed and Cisco LAN / WAN knowledge
  • Overview of ITIL processes
  • Valid certificates (where applicable)
  • English: min. B2 (mandatory)
  • German: preferred
Soft skills
  • Fluent and confident communication
  • Willingness to learn
  • Flexibility
  • Team spirit
  • Flexible working time
  • Personal development and certifications
  • Multi-customer environment
Recommended previous roles
  • ICT Operator
  • ICT Administrator I
  • ICT Administrator II


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 3244221   Dátum zverejnenia: 11.6.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum brutto monthly base salary 840 € + variable part of salary