Kontakt
Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice

Web:
www.t-systems.sk

E-mail:
t-systems@t-systems.sk

Tel.:
055/ 785 35 66

Administrator of Key customer applications

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

General description
  • Taking care about the key applications for internal customer.

Accountabilities
Your task will be to:
  • Act as an operative interface among Service Delivery Management, Customer, -Development, Vendors and other delivery units.
  • Check, execute, solve and create tickets (problem ticket, change management ticket, incident, delivery order).
  • Support and consult Service Delivery Management.
  • Coordinate incident-, problem-, change-, escalation- management and operational documentation.
  • Independently executes standard tickets to provide service according to KPIs.
  • Support Junior Administrators to enhance their knowledge.
  • Plan, control and deliver complete application-based request fulfilment.
  • Coordinate customer-requested and / or technical changes during service lifecycle.
  • Coordinate change approval from request to implementation.
  • Support and consult Service Delivery Management during order and pre-sales process and cost optimization.

Employee perks, benefits

Other benefits:
  • Cafeteria - individual benefit
  • Trainings and development opportunities
  • Discounts at various providers in Košice
  • Possibility of Home office
  • Pension savings contribution
  • Meal vouchers contribution
  • Teambuildings
  • Extra vacation days
  • Young and enthusiastic working environment
  • Diversity Program
  • Health Weeks
  • Sport Activities
  • Weekend Events
  • Work life Coaching
  • Doctors at workplace
  • Credit card
  • Metro card
  • Referral bonus /financial/
  • Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Intermediate (B1)

Personality requirements and skills

Requirements

Education
  • Preferable Technical High school degree

Experience
  • 2+ year experience on similar position
  • Technical overview in OS, Network, Storage, Back up, Databases, Middleware, Scripting
  • ITIL knowledge

Languages
  • English B1

Others
  • Teamwork
  • Communication skills
  • Organizational skills

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT ( Information technology) and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

Apply online
ID: 3232714   Dátum zverejnenia: 6.2.2018