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Order Manager I with English and German Language

T-Systems Slovakia s.r.o.

Place of work
Košice, Košice region - Košice
Contract type
full-time
Start date
ASAP

Information about the position

Job description, responsibilities and duties

•Manages (Controls, Validates, Creates, Plans, Coordinates, Process) customer orders to deliver them in the specific time, quality, costs & KPI.
Order Requestor
• Process order for customer in specific tool to deliver customer requests (creation of orders).
• Validates request in tool and collect all necessary information, documentation to complete the order.
• Delivers requestor/customer acceptance of delivered service.
• Coordinates order and provides support to implementer’s teams to deliver customer order in requested time and quality.
Order Planner
• Coordinates approvals and order specification in pre-order phase.
• Executes quality checks and agrees with order requestor on commercial and technical correction for “ready to production order”.
• Plans order commercially in customer specific tool – assigns cost allocation to implementer’s teams.
• Plans order technically in customer specific tool – assigns active tasks to implementer’s teams and release order into production.
• Participates in telephone conferences regarding orders status, process efficiency & adjustment.
Order Coordinator
• Coordinates order and provides support to implementer’s teams to deliver customer order in requested time and quality.
• Monitors, measures, coordinates and escalates of troubleshooting through involved organizational units to avoid any delays.
• Represents the Delivery Partner towards the Order Requestor & provides reporting and information about the status of the order to stakeholders on regular basis or on demand.
• Participates in telephone conferences regarding orders status, process efficiency & adjustment.

Employee perks, benefits

• Cafeteria - individual benefit
• Trainings and development opportunities
• Discounts at various providers in Košice
• Possibility of Home office
• Pension savings contribution
• Meal vouchers contribution
• Teambuildings
• Extra vacation days
• Young and enthusiastic working environment
• Diversity Program
• Health Weeks
• Sport Activities
• Weekend Events
• Work life Coaching
• Doctors at workplace
• Credit card
• Metro card
• Referral bonus /financial/
• Rotations possibilities

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination

Language skills

English - Intermediate (B1) and German - Upper intermediate (B2)

Personality requirements and skills

Up to 1 year experience within the field of administration, customer service/support.

Others:
MS Office – Word, Excel, PowerPoint, Outlook

Advertiser

Brief description of the company

T-Systems delivers high-quality services combining information and communication technology (ICT). The company's broad expertise in both fields makes the business customer division of Deutsche Telekom a preferred partner for multi-national corporations, small and medium-sized businesses and public institutions. Over 160,000 customers from every industry worldwide benefit from the company's special expertise in providing integrated ICT solutions from a single source. T-Systems is the only company to offer its own complete ICT portfolio and to combine IT (Information technology) and communication technology to produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.

040 01 Košice
http://www.t-systems.sk
ID: 2865943   Dátum zverejnenia: 8.10.2018   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum salary is 780€ brutto + variable part + other financial benefits. The final basic wage component can be adjusted accordingly to individual skills and experience of selected candidate.