Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Business Operations - Resource Management Controller

T-Systems Slovakia s.r.o.

Place of work
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
Responsibility for nearshore resource management  in area of  ITO Services
Provide relevant controlling information to managers, which are used for decision making
Communicate with the internal customers on operative level.
Independent approach in data input analyses and compose service deliverables. 

  • Support yearly planning and scenario based efficiency calculation
  • Support Points of Productions  tariff and delivery agreement negotiations
  • Collect and integrate data received from business units
  • Support OLA process financially (monitoring and reporting), extract relevant information from SAP and work in spreadsheets
  • Act as contact for lines in case of questions or escalations regarding OLA topics
  • Monthly FTE vs month end closing values review
  • Participation in Nearshore Community calls and Business Reviews
  • Support and participate in efficiency, SDE or other related projects
  • Ensure quality & consistency in reporting and projections on all relevant KPI‘s e.g. correct invoicing of OLA contracts

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

  • University education (Bachelor’s degree) in Business Administration / Economics 
  • ExperienceExperience in Business operations or Controlling preferably within international company
  • LanguagesEnglish language fluent
  • German language desirable
  • OthersSolid knowledge of Finance and Controlling processes, understanding of financial systems including month end and year end procedures
  • SAP user skills advanced
  • MS Office (Excel, Access, PowerPoint, Outlook) on expert level
  • Strong communication and interpersonal skills and team work across functional areas
  • Solid understanding of the IT Business
  • Excellent team player and have a genuine ‘Can Do’ attitude to providing an excellent customer service to business areas.
  • Ability to deliver under pressure and to tight deadlines


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2823826   Dátum zverejnenia: 23.11.2016  
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