Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Leitstand Expert

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, Košice
Contract type
Start date

Information about the position

Job description, responsibilities and duties

General description
Active monitoring of the Leitstand dashboards and involving of the responsible colleagues = communication with the AD/AM/AO if a relevant timeout/failure occurs
Organization and moderation of calls/meetings
Communication with the AD/AM/AO on a regular base as well as TOP management in case of business critical issues
Organization of trainings and lessons learnt sessions
Knowledge distribution to the Leitstand specialist
Preparing and updating of documentation, summarizing and analyzing data
To participate on teleconferences which are relevant for OSS/TSO Leitstand (regarding dashboards, issues, FAQ reviews,..)
Participation on workshops, training sessions in Germany whenever possible
Investigating the possible issue and its forwarding to the responsible AD/AM/AO, involvement of the necessary people
Proactive actions in case of detection of abnormal but not critical behavior (analyzing, communication, tracking, …)

Employee perks, benefits

Other benefits:

Cafeteria - individual benefit
Trainings and development opportunities
Discounts at various providers in Košice
Possibility of Home office
Pension savings contribution
Meal vouchers contribution
Extra vacation days
Young and enthusiastic working environment
Diversity Program
Health Weeks
Sport Activities
Weekend Events
Work life Coaching
Doctors at workplace
Credit card
Metro card
Referral bonus /financial/
Rotations possibilities

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)

Language skills

German - Upper intermediate (B2) and
English - Intermediate (B1)

Personality requirements and skills

University education degree
Electro-technical overview advantage

Overall overview of ICT industry environment
Experience with implementation of IT processes advantage

German B2
English B1

Communication skills
Analytical skills
Pro-activity and pro-customer orientation
Ability to work as an individual also as a part of the team


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 2742076   Dátum zverejnenia: 3.1.2017