Poštová adresa:
T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice



055/ 785 35 66

Implementation specialist - TSS

T-Systems Slovakia s.r.o.

Place of work
Žriedlová 13, 040 13 Košice
Contract type
Start date
Salary offered (gross)
by Agreement

Information about the position

Job description, responsibilities and duties

Active support of communication activities:
• Project and Rollout assistance in the plan/build phase of the project
• Processing of backoffice tasks
• Daily communication in German or English with foreign colleagues via e-mail and phone
• Responsibility for service delivery and documentation
• Data processing in Excel and databases (e.g. SAP, SPIMS, ROT LIGHT, EPM)
• Reporting and monitoring
• Tickets coordination and tracking of orders (assigning, closing, etc.)
• Responsibility for the quality of work processes

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Educational Specialization

, IT

Language skills

English - Upper intermediate (B2) and
German - Upper intermediate (B2)

Personality requirements and skills

Business Experience:
• Understanding of business structures and influences
• Work experience with international customers

Customer Experience:
• Communication with foreign customers on the business level

Qualifications and Technical Requirements:
• Proactive customer care and service experience
• Knowledge of telecommunication platforms and products
• Basic network knowledge (Cisco routers, switches, protocols)
• Computer literacy
• Excel – advanced
• Outlook – advanced

Desirable Skills:
Experience of working with multiple business functions including:
• Customer Care & Service


Brief description of the company

T-Systems delivers high-quality services combining
information and communication technology (ICT). The
company's broad expertise in both fields makes the
business customer division of Deutsche Telekom a
preferred partner for multi-national corporations, small and
medium-sized businesses and public institutions. Over
160,000 customers from every industry worldwide benefit
from the company's special expertise in providing
integrated ICT solutions from a single source. T-Systems
is the only company to offer its own complete ICT portfolio
and to combine IT and communication technology to
produce new solutions.

Number of employees

1000 an more employees

Company address

T-Systems Slovakia s.r.o.
Žriedlová 13
040 01 Košice
Slovak Republic

ID: 1272351   Dátum zverejnenia: 9.7.2012