Senior Data Quality Analyst

The Doctor Data Quality team sits within the broader DQ Function which includes Data Culture, Process & Controls Excellence, Data Hunting & Reporting and Dr DQ.
The Dr DQ team will be known as “yes people” who take accountability for DQ fixes within underlying data, MI & systems.
As a “Dr DQ” Analyst, you will play a crucial role in maintaining the effectiveness of our Data Quality function, within the Report, Fix, Prevent strategy.
REPORT: You will be the first point of contact for all within the company who want to report a data quality issue, providing timely and effective support.
FIX: You will drive cross-functional squads (usually including MI, Systems, Data, Operations) to resolve data issues.
PREVENT: You will spearhead root cause analysis of all issue to improve the quality of our data assets.

Responsibilities:

• Ensure DQ issues are triaged in a timely manner (meeting agreed SLAs).
• Work closely with stakeholders to fully understand the issues.
• Own DQ issues through full life cycle.
• Clearly identify root cause.
• Document process gaps and recommend areas for improvement.
• Build the teams knowledge bank with useful insights and lessons learned.

Your Skills:

• Customer-oriented with a passion for delivering exceptional service.
• Creative mind willing to contribute.
• Proven experience as a Data Analyst, Data Quality Analyst or in a similar role.
• Previous experience in the Insurance or Financial Services industry.
• Excellent communication and problem-solving skills.
• Strong understanding of data quality concepts and best practices.
• Familiarity with data profiling, cleansing, and validation techniques.
• Proficient in SQL and data analysis tools (knowledge of Power BI & JIRA would be a great plus).
• Detail-oriented with a commitment to data accuracy and reliability.
• Is in their element when managing multiple tasks, involving multiple stakeholders in a fast-changing environment.

Your Experience:

• Minimum of 5 years of proven experience as a Data Analyst or in a similar data support role.