IT Business Analyst
Synpulse Slovakia s.r.o.
Bottova, Bratislava, Slovakia (Job with occasional home office)
full-time
2 300 EUR/monthSalary range offered is from 2300€, may vary based on your seniority level, skills and experience.
Information about the position
Job description, responsibilities and duties
Synpulse is seeking a highly competent IT Business Analyst to support and be a part of the IT team with developing and maintaining insurance tools for our fast-growing partner, a new insurance company based in UK. Our IT team invites you to join a vibrant and evolving atmosphere that brims with fresh opportunities, as our IT team is going through an exciting period of growth.
We require excellent communication, teamwork, problem-solving abilities and a track record of user stories creation, as this role will play a key part in the evolution of our industry-standard project delivery and support.
We are a Swiss management consulting company with a global footprint and trusted partner to financial services providers, solving their biggest challenges and helping businesses evolve to capture the potential of the new economy.
Within the Business Enablement Collective, a pillar of the CoE IT Tower, the Business Analyst plays a crucial role in bridging the gap between business needs and technical solutions. This position requires a strong understanding of business processes, excellent communication skills, and a keen ability to analyze and document requirements.
Key Responsibilities:
• Requirement Gathering and Analysis:
- Identify, analyze, and document user stories and features.
- Elicit and document business requirements, processes, and flows.
- Translate business requirements into specific technical solutions and vice-versa.
•Agile Methodology:
- Work in small agile teams within the Business Enablement Collective.
- Document acceptance criteria in the form of user stories.
- Collaborate with stakeholders to reduce resistance and ensure alignment.
•Process Improvement:
- Review impacted business processes and identify opportunities for improvement.
- Work with stakeholders to implement changes that result in cost savings, higher quality, increased efficiencies, lower risk, and shorter cycle times.
•Support and Analysis:
- Monitor and provide support to end users and stakeholders.
- Identify, analyze, and document production defects.
- Monitor usage patterns and proactively identify areas for improvement.
- Make recommendations on best practices for process and system improvements.
•Project Transition:
- Help transition projects to business as usual (BAU) and set up a process for ongoing support.
By working within the Business Enablement Collective, the Business Analyst plays a pivotal role in ensuring that IT solutions effectively support business objectives and drive value.
Employee perks, benefits
• Five extra vacation days on top of regulation
• Sick leave compensation 100% from day one
• Yearly bonus up to 10%
• Overtime fully paid or compensated based on your preference
• A friendly and informal working environment
• Work-life balance with flexible working hours and the option to work from home
• Dedicated time for individual training
• MultiSport card for access to a broad range sport offering
• Language courses
• III. Pillar
• ...& more
Requirements for the employee
Candidates with education suit the position
University education (Master's degree)
Language skills
Personality requirements and skills
Required Skills and Experience:
- At least 3 years of experience in business analysis, software development, or arelated field.
- Experience within a software development environment.
- Excellent verbal and written communication skills.
- Ability to drive projects forward and organize meetings.
- Ability to write user stories with strong acceptance criteria.
- Problem-solving skills and the ability to negotiate with multiple stakeholders.
- Critical thinking skills and an open-minded mentality for new ideas.
- Software development skills is a plus, including testing and designing.
- Attention to detail and ability to maintain a high level of accuracy.
- Data analysis and mapping skills.
- Experience with SQL, ability to create basic queries.
- Proficiency in text editors and Jira for documentation.
Nice to have:
- Experience in the insurance or Banking business or systems
- Experience with Miro, Confluence, Figma, Jira, Slack or other collaboration tools.