Consumer care Specialist for Germany

Place of work
Bratislava - mestská časť Staré Mesto
Start date
by agreement
Contract type
full-time
Wage (gross)
from 1300 euro gross

Job description, responsibilities and duties

Are you talkative and do you enjoy being on the phone? Would you like to help customers and do you have a positive relationship to toys? What about working for an international toys' manufacturer with subsidiaries all over the world who still keeps the atmosphere of family company? We are looking for young dynamic and communicative person with fluent German for customer support. You can be a fresh graduate or skilled call center worker. The salary depends on experience, the minimum is 1300 euro gross.

You will:
  • communicate with customer over phone or via email
  • answers inquiries by clarifying desired information, researching, locating, and providing information
  • resolves problems by clarifying issues, implementing solutions; andescalating unresolved problems
  • attend educational seminars and weekly CSA meeting
  • order processing and communication with customers
  • reporting regarding calls, orders
  • meet personal / team target ( qualitative & quantitative )

Employee perks, benefits

  • flexible work time (9-15h)
  • individual approach, education & development
  • financial bonuses
  • extra free days(Christmas, birthday...)
  • sick days
  • possible home office
  • teambuildings & events
  • free parking slots

Company on whose behalf the position is being filled

Other unlisted areas

Our client is a global fast growing manufacturer of innovative toys who is holder of several "best toy" prices. The company has about 16 sbranches around the world and employes more than 1 600 employees.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

German - Advanced (C1) and English - Upper intermediate (B2)

Personality requirements and skills

  • good English and excellent German
  • customer focus, customer service
  • phone skills, communication
  • problem solving and multitasking
  • team work

Advertiser

Brief description of the company

SYNERGIE Slovakia as recruitment and consulting agency has been present on the Slovak market since 1999. We are a part of SYNERGIE Group - the 5th largest HR solutions provider in Europe.

We do offer international experience, consultants with wide-ranging knowledge and experience in their specific fields and deep knowledge of the job market.

The company is a holder of a licence to offer recruitment services. (25908/2004 - OSS 129/2005. Plati pre SR.)

The company is a holder of a licence to offer recruitment services.

Number of employees

20-24 employees

Information about the selection process

Are you interested in this job opportunity? Please, send us your resume in English to [email protected]. Please, use the title of this position as the Subject of the e-mail message.

Odpovedáme všetkým kandidátom do 3 pracovných dní, a to aj v prípade zamietavého stanoviska

Nenašli ste ponuku, ktorá by Vás zaujala? Navštívte našu stránku www.synergie.sk, kde nájdete aj pozície, ktoré nie sú zverejnené na pracovných portáloch.

Aktuálna ponuka

Poznáte niekoho, kto je vhodným kandidátom na jednu z našich pozícií? Zapojte sa do nášho referenčného programu a získajte 200 EUR!

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Contact

Contact person: Lenka Srchová
E-mail:
Zoznam odvetví
Kontakt
Synergie Slovakia s.r.o.
Dunajská 4, 811 08 Bratislava
Tel: (+421) 2 54 41 55 22
Fax: (+421) 2 54 41 54 89
E-mail: [email protected]
ID: 3470993  Dátum zverejnenia: 15.8.2018  Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto) a ďalšie odmeny: from 1300 euro gross
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