Poradíme Vám?

Slovak and Hungarian speaking customer service representative

Sykes Közép-Európa Telekommunikációs Szolgáltató Kft.

Place of work
Budapest, Hungary
Contract type
Wage (gross)
400 000 Ft/month

Information about the position

Job description, responsibilities and duties

Customer Service Representatives provide a professional back and front office service function for our client’s project in line with the contractual agreements.

• Answering incoming phone calls and e-mails
• Providing support
• Giving guidance and solving problems
• Communicate effectively with the customers
• Preparing reports and being responsible for administrative tasks

• Fluent in Slovak and Hungarian
• Conversational English language knowledge
• Advanced level knowledge of MS Office applications
• Good communication skills
• Excellent problem solving skills
• Experience in administration
• Good organizational skills

Employee perks, benefits

• Fringe benefit system
• Friendly, multicultural work environment
• Relocation package
• Help to arrange work related documents
• Paid training
• Production bonus based on your productivity
• Career development opportunities
• Office located in the city centre
• Casual dress code
• Various company and team building activities, events, parties

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

Slovak - Advanced (C1) and Hungarian - Advanced (C1) and English - Intermediate (B1)


Brief description of the company

Sykes Enterprises, Incorporated is a family of global companies delivering business process outsourcing services. The SYKES brand represents the benchmark in customer service. The top companies in the world rely on SYKES to care for their most valued resource- their customers. Headquartered in Tampa, Florida, we operate over forty customer interaction and fulfillment centers throughout North America, Europe, Latin America, Asia and Africa.
To learn more, visit us at www.sykes.com.
Now SYKES is part of the Sitel Group.

Number of employees

250-499 employees
ID: 2481831  Dátum zverejnenia: 26.8.2021  Základná zložka mzdy (brutto): 400 000 Ft/month