Technical Customer Support

Sygic

Place of work
Sygic, Mlynské nivy, Bratislava, Slovensko (Job with occasional home office)
Contract type
full-time
Wage (gross)
1 100 EUR/monthMin 1100 EUR / gross monthly + additional remuneration

Information about the position

Job description, responsibilities and duties

Are you looking for a job that is both challenging and fun? Do you like to learn new things and have a good feeling when you solve a problem? Then we are looking for you!

THIS IS WHERE YOU COME IN...

Our technical support department is looking for a colleague who will primarily analyze and solve customer requests. We welcome you if you have a technical background or if you take IT as a hobby. However, the desire to learn about new technologies is important.

Employee perks, benefits

WE TAKE GOOD CARE OF PEOPLE, AND OUR BENEFITS ARE A PERFECT PROOF OF THAT:

  • Choose your benefits up to 1000 EUR. Flexible benefits scheme from Benefit plus program, where you choose your preferred products/services such as meal voucher card, pension contribution, books, technology, sport, culture, travel, extra health services and pharmacy products, holiday, children camps, and much more.
  • Enjoy company events: hackathons, all-hands meetings, joint breakfasts, Christmas parties, summer teambuilding, and others.
  • We support your mental health. If there is anything you want to discuss with a mental health professional, we offer free, anonymous psychological counseling with experts.
  • Access to Coursera.org website, which offers 5.000 courses to develop your skills.
  • Extra contribution and days off in case of significant life events.
  • 3 health days per year.
  • 5 days of holiday in excess of the law.
  • Paid leave for volunteering towards a good cause or charity of your choice.
  • A bonus scheme based on your performance.
  • Flexible working hours with regular home office option.
  • Philanthropy project.
  • We are all on a first-name basis, we don't do dress codes, and you can usually meet 4-legged friends here as our office is pet friendly.
  • We are seated in one of the most beautiful offices in Slovakia. More than 95% of our employees are proud to bring visitors and show them around.
  • When you come to the office, a good chair and a height-adjustable table will await you to make your workday more comfortable.
  • Beautiful terrace with a grill that you'll love chilling on.
  • Free coffee, tea, and breakfast cereals go without saying. Our fully equipped kitchen is also at your disposal.

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Personality requirements and skills

YOU WILL NEED:

  • You enjoy communicating and have a real interest in solving the client's requirements.
  • You are independent and responsible and your colleagues can rely on you.
  • You have good telephone and written communication skills (stylistics and grammar are not your enemies).
  • You take learning new things as a "work through play" and not just as a "necessary evil".
  • In addition to technical background and knowledge of a foreign language, previous experience in a similar position is an advantage.
  • You don´t mind talking and writing in English.
  • You know what Microsoft Excel, Jira, SQL and UNIX/Linux is.

Advertiser

Brief description of the company

We are Sygic and we have been changing the way people travel since 2004.
We are known for the Sygic GPS Navigation mobile application, the first navigation app on the Appstore and the second on Google Play, but today we are much more! After all these years, we extended, but the focus and start-up mentality remain.
Our users are considered part of our development family. We listen to their suggestions and try to ensure that our product still brings them added value.
As part of the Eurowag Group, which comprises a dynamic portfolio of innovative companies, including us – Sygic but also fireTMS, Inelo, WebEye, Princip, KomTeS, and CVS, we collectively play pivotal roles in creating sustainable financial and technological solutions. Together we work to simplify the life of fleet companies worldwide.
At Eurowag Group, we are committed to creating a diverse and inclusive workplace. We encourage women, men, and individuals of all backgrounds to apply and join our team.

Number of employees

200-249 employees

Contact

Contact person: Zuzana Urbancová
E-mail: send CV
All company jobs
ID: 4546852  Dátum zverejnenia: 27.3.2023  Základná zložka mzdy (brutto): 1 100 EUR/month
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