Ľutujeme, spoločnosť ponúkajúca danú pracovnú pozíciu ukončila zverejnenie ponuky na stránke.
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Ďakujeme za porozumenie.
Zobraziť podobné ponuky
Community Support Specialist (Italian or Polish)
Sygic
Place of work
Mlynské nivy, Bratislava
Mlynské nivy, Bratislava
Contract type
part-time
part-time
Wage (gross)
5 EUR/hour
5 EUR/hour
Information about the position
Job description, responsibilities and duties
We are looking for native polish or italian speaker living in Slovakia willing to become a part of a great team developing an application for professional drivers around the world. If you are native polish or italian with fluent english and some basic customer service knowledge we would like to welcome you on board. You will be our main spokesperson towards our most precious stakeholders – our customers. We are extremely community driven and you will be our main bridge towards them. „Can do“ and positive attitude is necessary and previous customer service experience is a big plus!
Your responsibilities:
Your responsibilities:
- Providing helpful information to customers and resolve their inquires with our product via e-mail
- Building a strong and positive relationship with our customers
- Following up with clients to ensure satisfaction and understanding
- Responding to Google play reviews in italian or polish
- Reporting and discussing issues or improvement ideas with our team of developers
- Managing our local facebook groups, direct communication and support to our users on social media
- Translation of all marketing texts used in our app (from english to your mother tongue)
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University student
Follow-up/Higher Professional Education
University student
Language skills
English - Advanced (C1) or Polish - Advanced (C1) or Italian - Advanced (C1)
Personality requirements and skills
- You are native speaker (italian or polish language).
- English is your second language.
- You have can do attitude .
Advertiser
Brief description of the company
We are Sygic and we have been changing the way people travel since 2004.
We are known for the Sygic GPS Navigation mobile application, the first navigation app on the Appstore and the second on Google Play, but today we are much more! After all these years, we extended, but the focus and start-up mentality remain.
Our users are considered part of our development family. We listen to their suggestions and try to ensure that our product still brings them added value.
As part of the Eurowag Group, which comprises a dynamic portfolio of innovative companies, including us – Sygic but also fireTMS, Inelo, WebEye, Princip, KomTeS, and CVS, we collectively play pivotal roles in creating sustainable financial and technological solutions. Together we work to simplify the life of fleet companies worldwide.
At Eurowag Group, we are committed to creating a diverse and inclusive workplace. We encourage women, men, and individuals of all backgrounds to apply and join our team.
We are known for the Sygic GPS Navigation mobile application, the first navigation app on the Appstore and the second on Google Play, but today we are much more! After all these years, we extended, but the focus and start-up mentality remain.
Our users are considered part of our development family. We listen to their suggestions and try to ensure that our product still brings them added value.
As part of the Eurowag Group, which comprises a dynamic portfolio of innovative companies, including us – Sygic but also fireTMS, Inelo, WebEye, Princip, KomTeS, and CVS, we collectively play pivotal roles in creating sustainable financial and technological solutions. Together we work to simplify the life of fleet companies worldwide.
At Eurowag Group, we are committed to creating a diverse and inclusive workplace. We encourage women, men, and individuals of all backgrounds to apply and join our team.
Number of employees
200-249 employees
Contact
ID: 3997694
Dátum zverejnenia: 9.11.2020
2020-11-09
lokalita: Bratislava Pozícia: Customer Support Specialist Spoločnosť: Sygic
Základná zložka mzdy (brutto): 5 EUR/hour