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Junior Security Support Engineer (Hybrid option)
Place of work
Mlynské nivy 12, Bratislava, Slovakia (Job with occasional home office)
Mlynské nivy 12, Bratislava, Slovakia (Job with occasional home office)
Contract type
full-time
full-time
Wage (gross)
From 1 700 EUR/monthOur final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group. You can look forward to extra rewards and benefits including an attractive performance-based bonus.
From 1 700 EUR/monthOur final offer to you will be set up fairly, considering the skills and experience that you bring to the Swiss Re Group. You can look forward to extra rewards and benefits including an attractive performance-based bonus.
Information about the position
Job description, responsibilities and duties
It's all about keeping it safe in the digital world these days – and you can be a part of how that plays out in a multi-national company like Swiss Re. As the IT Service Engineer, you'll support and resolve identity and access-related issues, onboard and offboard customers, contribute in interesting projects to streamline our daily conduct of business, and more.
We're a modern company, and your time is valuable to us! That's why we're offering you the option to work from home as well as the office premises in a perfectly balanced way.
About the team
The Security Team is the focal point for all security activities across Swiss Re. We are responsible for cybersecurity engineering and operations, corporate security, governance, operational resilience, risk and compliance. We define and advance the company's security strategy. You'll work directly in User Access Operations – a team of security experts focus on providing the best possible Identity & Access Management services to our employees and customers.
Got an interest in IT and cybersecurity? Are you not a seasoned expert but still eager to grow and learn? We're looking for a new colleague who'll help to support our team in timely issue resolutions, bring in new ideas to improve our processes, and be a valuable addition to a cheerful, professional team of experts!
In your role, you will…
- Support and resolve all identity and access-related issues
- Conduct regular access rights reviews
- Own the onboarding/offboarding of customer identities
- Maintain a positive communication level towards customers
- Be a part of interesting projects to streamline the established services and processes
- Deal with tasks and tickets in a timely and high-quality-meeting manner
- Bless our team with enthusiasm and passion
- Foster a learning and development-centred culture and support team-based collaboration
- Have flexible work times and occasional on-call duties
We're a modern company, and your time is valuable to us! That's why we're offering you the option to work from home as well as the office premises in a perfectly balanced way.
About the team
The Security Team is the focal point for all security activities across Swiss Re. We are responsible for cybersecurity engineering and operations, corporate security, governance, operational resilience, risk and compliance. We define and advance the company's security strategy. You'll work directly in User Access Operations – a team of security experts focus on providing the best possible Identity & Access Management services to our employees and customers.
Got an interest in IT and cybersecurity? Are you not a seasoned expert but still eager to grow and learn? We're looking for a new colleague who'll help to support our team in timely issue resolutions, bring in new ideas to improve our processes, and be a valuable addition to a cheerful, professional team of experts!
In your role, you will…
- Support and resolve all identity and access-related issues
- Conduct regular access rights reviews
- Own the onboarding/offboarding of customer identities
- Maintain a positive communication level towards customers
- Be a part of interesting projects to streamline the established services and processes
- Deal with tasks and tickets in a timely and high-quality-meeting manner
- Bless our team with enthusiasm and passion
- Foster a learning and development-centred culture and support team-based collaboration
- Have flexible work times and occasional on-call duties
Employee perks, benefits
- Attractive performance-based bonus
- Ultra flexible working time in hybrid setup, allowing you to work also from home
- Modern office spaces in attractive location
- 5 additional days of holiday
- Lunch allowance fully paid by Swiss Re
- Referral bonus
- Pension & risk insurance contribution
- Sick days and sick leave support
- Public transport benefit
- Multisport card
- Ultra flexible working time in hybrid setup, allowing you to work also from home
- Modern office spaces in attractive location
- 5 additional days of holiday
- Lunch allowance fully paid by Swiss Re
- Referral bonus
- Pension & risk insurance contribution
- Sick days and sick leave support
- Public transport benefit
- Multisport card
Information about the selection process
This job offer is suitable for people who have been impacted by the invasion of Ukraine.
We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
Requirements for the employee
Candidates with education suit the position
Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)
Language skills
English - Upper intermediate (B2)
Personality requirements and skills
Nobody is perfect and meets 100% of our requirements. If you, however, meet some of the criteria below and are curious about the world of great customer service inside IT and cybersecurity, we'll be more than happy to meet you!
What we need from you
- Basic experience working with Identity & Access Management and end-user support
Ability to explain IT stuff to non-technical crowds
- General IT knowledge (HOST, Windows, Active Directory, network, command line)
- Basic ITIL knowledge (incidents, problem management, request fulfilment)
- A people-loving personality and fondness of collaborating with colleagues, partners, and customers
- You know how to use Microsoft Word, Excel, and Outlook
- Good written and verbal communication skills in English
- Experience dealing with customers and clients
- Tech-savviness
Nice-to-have
- VBA or SQL knowledge
What we need from you
- Basic experience working with Identity & Access Management and end-user support
Ability to explain IT stuff to non-technical crowds
- General IT knowledge (HOST, Windows, Active Directory, network, command line)
- Basic ITIL knowledge (incidents, problem management, request fulfilment)
- A people-loving personality and fondness of collaborating with colleagues, partners, and customers
- You know how to use Microsoft Word, Excel, and Outlook
- Good written and verbal communication skills in English
- Experience dealing with customers and clients
- Tech-savviness
Nice-to-have
- VBA or SQL knowledge
Advertiser
Brief description of the company
As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.
Number of employees
1700 and more employees
Company address
Contact
Contact person: Lucia Vargova
ID: 4513802
Dátum zverejnenia: 3.2.2023
2023-02-03
lokalita: Bratislava Pozícia: IT Security Specialist, Service Engineer Spoločnosť: Swiss Re
Základná zložka mzdy (brutto): 1 700 EUR/month