Digital Workplace Change Manager

The Digital Workplace Change Manager will play a central role in driving customer-focused change management activities around Employee Workplace services (such as Microsoft Teams, SharePoint, Outlook etc.). This will involve the orchestration of activities between various teams and stakeholders both inside Employee Workplace and across Swiss Re's various business units, to drive the successful adoption of the Employee Workplace services.

The candidate will be able to pull on strong change management, marketing and training expertise to drive the adoption of Employee Workplace services to the entire Swiss Re community. They will do this as part of a well-established and experienced team that works with strong scrum values; Focus, Respect, Openness, Courage and Commitment.

Main duties:
- Ensure timely, consistent and audience relevant customer communication for anything related to the Digital Workplace
- Plan and develop communication activities for various channels (e.g. email, posters, events, communities)
- Consult Swiss Re's employees on how to work with their Digital Workplace to enable better performance of the Swiss Re business
- Develop training material (e.g. virtual trainings, step by step guides, instructional videos, simple eLearning) and deliver sessions
- Support IT product owners and their teams regarding change management, communication and training for our internal customers on a global basis
- Develop business scenarios that support our customers to adopt new ways of working
- Use continual improvement processes based on customer feedback to drive communication and training improvements

About the Team

We in Employee Workplace set out to make it easy for 18 000 employees to use their digital workplace to seamlessly connect with people, ideas and expertise within and beyond Swiss Re. Our key to success is ensuring we understand the business needs of our internal clients, so that we can identify the relevant technologies that will benefit them and focus helping them to adopt smarter ways of working. To support this, we are also transforming the way we work. Employee Workplace is an early adopter of agile methodologies and agile leadership within Swiss Re. We truly welcome professionals with passion and experience to join us on our journey.

As the Communication & Change Management team within Employee Workplace, our focus is on empowering our colleagues to make the most of their digital workplace by helping them adapt to changes, learn new and better ways of working, and successfully leverage their digital workplace to do their daily jobs, whether from home or in the office.

*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.

We are an equal opportunity employer, and we value diversity at our company. Our aim is to live visible and invisible diversity – diversity of age, race, ethnicity, nationality, gender, gender identity, sexual orientation, religious beliefs, physical abilities, personalities and experiences – at all levels and in all functions and regions. We also collaborate in a flexible working environment, providing you with a compelling degree of autonomy to decide how, when and where to carry out your tasks.

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