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Senior DWP Adoption Consultant
Place of work
Mlynské nivy 12, Bratislava
Mlynské nivy 12, Bratislava
Contract type
agreement-based (Temporary jobs)
agreement-based (Temporary jobs)
Wage (gross)
Minimum base salary for this job from 1700 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.*
Minimum base salary for this job from 1700 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.*
Information about the position
Job description, responsibilities and duties
What would be your role?
As a member of the Change Activities and Adoption team you will
- Support the adoption of digital tools for our internal customers (Swiss Re employees) globally to make their daily work life easier
- Support IT product owners and their teams regarding change management, communication and training for our internal customers on a global basis
- Ensure timely, consistent and audience relevant customer communication for new services and releases
- Plan and develop communication activities for the various channels (e.g. email, posters, events, communities)
- Provide support for the development of training material (e.g. virtual trainings, step by step guides, instructional videos, simple eLearning) and coordinate training sessions with external trainers
- Support the development of business scenarios that support our customers to adopt new ways of working
- Use continual improvement processes based on customer feedback to drive communication and training improvements
About the team
The Digital Workplace Change Activities and Adoption team is a highly motivated, globally dispersed team focused on helping Swiss Re's workforce achieve their full potential by enabling rich and pervasive Digital Workplace experiences that result in connecting the company, delighting customers, and accelerating the company’s digital transformation. Our work supports change management and drives the early adoption of Digital Workplace services based on end-to-end scenarios. We create and implement change management strategies, communication, and training that minimises employee resistance and maximises employee adoption of our Digital Workplace at Swiss Re.
As a member of the Change Activities and Adoption team you will
- Support the adoption of digital tools for our internal customers (Swiss Re employees) globally to make their daily work life easier
- Support IT product owners and their teams regarding change management, communication and training for our internal customers on a global basis
- Ensure timely, consistent and audience relevant customer communication for new services and releases
- Plan and develop communication activities for the various channels (e.g. email, posters, events, communities)
- Provide support for the development of training material (e.g. virtual trainings, step by step guides, instructional videos, simple eLearning) and coordinate training sessions with external trainers
- Support the development of business scenarios that support our customers to adopt new ways of working
- Use continual improvement processes based on customer feedback to drive communication and training improvements
About the team
The Digital Workplace Change Activities and Adoption team is a highly motivated, globally dispersed team focused on helping Swiss Re's workforce achieve their full potential by enabling rich and pervasive Digital Workplace experiences that result in connecting the company, delighting customers, and accelerating the company’s digital transformation. Our work supports change management and drives the early adoption of Digital Workplace services based on end-to-end scenarios. We create and implement change management strategies, communication, and training that minimises employee resistance and maximises employee adoption of our Digital Workplace at Swiss Re.
Requirements for the employee
Candidates with education suit the position
University education (Bachelor's degree)
University education (Master's degree)
University education (Master's degree)
Personality requirements and skills
What do you need as a successful Digital Workplace Communication and Training Consultant?
-You have a master's or bachelor's degree in communications, marketing, business administration, psychology or similar
-You have sound experience - and preferably a certification - in Change Management and/or Project Management
-You are proficient in English to the quality of a first language (oral and written)
-You are a creative person that likes telling compelling stories and creating engaging visuals
-You have digital dexterity, and are comfortable with explaining and simplifying complex issues
-You feel at ease to communicate across all levels of the hierarchy and have strong interpersonal skills to enable constructive collaboration
-You preferably have experience working in an agile (SCRUM) environment
-You preferably have experience with visual design (InDesign, Photoshop)
-You have a minimum of 3 years work experience in the following areas:
-Communication: familiar with editorial processes and newsletter publication, event management, change management, concise and target group oriented communication
-Training: training methodologies and training material creation
-IT environment: good understanding of IT processes and projects
Please include in your application a motivation letter that answers the following questions:
Why am I the right candidate for this job?
What would I bring to the team?
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
-You have a master's or bachelor's degree in communications, marketing, business administration, psychology or similar
-You have sound experience - and preferably a certification - in Change Management and/or Project Management
-You are proficient in English to the quality of a first language (oral and written)
-You are a creative person that likes telling compelling stories and creating engaging visuals
-You have digital dexterity, and are comfortable with explaining and simplifying complex issues
-You feel at ease to communicate across all levels of the hierarchy and have strong interpersonal skills to enable constructive collaboration
-You preferably have experience working in an agile (SCRUM) environment
-You preferably have experience with visual design (InDesign, Photoshop)
-You have a minimum of 3 years work experience in the following areas:
-Communication: familiar with editorial processes and newsletter publication, event management, change management, concise and target group oriented communication
-Training: training methodologies and training material creation
-IT environment: good understanding of IT processes and projects
Please include in your application a motivation letter that answers the following questions:
Why am I the right candidate for this job?
What would I bring to the team?
*We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.
We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.
Advertiser
Brief description of the company
As the world's leading and most diversified global reinsurer, we offer as our core business financial services products that enable risk taking essential to enterprise and progress. Our company was founded in Zurich, Switzerland in 1863, and operates in more than 25 countries and provides its expertise and services to clients throughout the world. We combine financial strengths with experience, knowledge and creative thought to explore new opportunities in the interests of our clients, staff and shareholders.
Number of employees
1700 and more employees
Company address
Contact
Contact person: Lucia Vargova
ID: 3713927
Dátum zverejnenia: 10.7.2019
2019-07-10
lokalita: Bratislava Pozícia: Graphic, Graphic Designer, Internal Communication Specialist Spoločnosť: Swiss Re
Základná zložka mzdy (brutto) a ďalšie odmeny: Minimum base salary for this job from 1700 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.*