Customer Service specialist (student job) (Ref. No.: 86743)

Place of work
Mlynské nivy 12, Bratislava
Contract type
part-time, agreement-based (Temporary jobs)

Information about the position

Job description, responsibilities and duties

About the Role
Are you interested in providing support and understanding how customer interactions work? We are one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient.

Does it ring a bell when you hear words like chatbot, AI, self-service and user experience? Then join our ContactOne team while studying!

About the Team
ContactOne is the Service Desk of Swiss Re providing support to internal and external customers for all operational services (e.g. IT, HR, Logistics, Legal, Communications, Sourcing and Corporate Real Estate services). We are based in Bratislava in the appealing Twin City building complex.

Basic wage component (gross) and other rewards

Minimum base salary for this job from 5 EUR/hour. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.* We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder. *We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.

Information about the selection process

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Minimum base salary for this job from 5 EUR/hour. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits. We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re. Swiss Re offers modern work models and attractive work places that allow all employees to adapt to changing work preferences and life phases.

We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder.

Requirements for the employee

Candidates with education suit the position

University student

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

About You
- you are empathetic, flexible and team oriented -personality
- you are tech-savvy
- you are proficient in English
- you give and ask for feedback

Advertiser

Brief description of the company

As the world's leading reinsurance company, Swiss Reinsurance Company, based in Zurich, Switzerland, we specialize in covering concepts in capital and risk management.
We combine financial strength with experience, knowledge and creative thought to exploit new opportunities in the interests of our clients, staff and shareholders. Opportunities for you. Opportunities for us.
Website: www.swissre.com

Number of employees

1000 an more employees

Company address

Swiss Re Management AG
Mlynske Nivy 12
821 08 Bratislava
https://careers.swissre.com/go/Bratislava/2744001/

Contact

Contact person: Daniela Synovcova

ID: 3613587   Dátum zverejnenia: 6.11.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum base salary for this job from 5 EUR/hour. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.* We provide feedback to all candidates via email. If you have not heard back from us, please check your spam folder. *We are required by law to disclose basic wage component (minimum salary) for the advertised positions. We carefully consider your professional competencies, qualifications and experience in our compensation package and/or when offering you other positions. Our compensation philosophy is to pay fairly, also considering market situation and the value employees may bring to Swiss Re.