Claims Examiner

Place of work
Mlynské nivy, Bratislava
Contract type

Information about the position

Job description, responsibilities and duties

About the team

Do you consider the insurance world thrilling? Do you think of starting your career in a well-known insurance company? If so, we have a job, which is tailored-made for you.

We are an international and fast growing team of insurance professionals supporting the claims managers based in EMEA region in handling direct claims, both primary and excess. Additionally, we have just started the new exciting journey – adjudicating of low claims for Marine, Aviation, Casualty and Property lines of business. We seek to understand and meet our customers' needs and we strive to provide bespoke claims services.

About the Role

You will be responsible for entering claims information into our legacy systems, assessing and processing claims, monitoring reserving levels and supporting several business teams.

In addition, you will report comprehensive claims information to the claims managers, and depending on the level of experience as well as expertise, you may liaise with underwriters, lawyers and brokers on key claims-related issues as well. On top of that, we offer you an opportunity to participate in various fascinating projects, where you can demonstrate your abilities and potential as well as learn new skills

Your essential responsibilities will include to:
• Examine claims documents received and undertake any required adjustments
• Establish claims files in legacy systems
• Review client inquiries regarding open billing invoices as well as statements from clients and brokers
• Ensure timely and accurate processing of claim documents, including claims payments and claims setup, sending of acknowledgement letters, and other non-core claims processes
• Identify potential claims to be referred to appropriate personnel
• Provide operational support as needed to various business departments
• Communicate with customers via phone and written correspondence to obtain specific claim information as needed
• Work with the Accounting team to book corrections and assure ledger accuracy
• You may be involved in many interesting projects that have a link to claims administration, systems and/or reporting

Basic wage component (gross) and other rewards

Minimum base salary for this job from 1100 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.

Information about the selection process

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• You have strong analytical, organizational and social skills
• You are able to work both independently as well as in the team
• You have the ability to handle several tasks in a fast-paced environment and establish priorities
• Excellent customer focus and can do attitude are your strengths
• You demonstrate your ability to effectively communicate with clients, managers, supervisors, colleagues and team members
• You actively contribute to the team spirit
• Profound computer skills and experience with Microsoft Office Package
• English language written and spoken, any other language is a plus
• Your knowledge and understanding of (re)insurance products and business are an advantage


Brief description of the company

As the world's leading reinsurance company, Swiss Reinsurance Company, based in Zurich, Switzerland, we specialize in covering concepts in capital and risk management.
We combine financial strength with experience, knowledge and creative thought to exploit new opportunities in the interests of our clients, staff and shareholders. Opportunities for you. Opportunities for us.

Number of employees

1000 an more employees

Company address

Swiss Re Management AG
Mlynske Nivy 12
821 08 Bratislava


Contact person: Jasmina Kerla

ID: 3533973   Dátum zverejnenia: 10.6.2019   Základná zložka mzdy (brutto) a ďalšie odmeny:   Minimum base salary for this job from 1100 EUR gross/month/full time. Our offer to you may be higher based on your skills and experience and will include additional rewards and benefits.