EMEA IT Client Service Analyst

Corporate Solutions (CorSo) EMEA IT is a growing team supporting its stakeholders across the region. We are responsible for analysing, championing and implementing both change and project requests. As a function we cover the end-to-end insurance value chain for all Lines of Business written in CorSo with dotted reporting lines to the EMEA CEO and COO; as such our close relationship with the business is one of our strongest assets.

Swiss Re Corporate Solutions are looking for an insurance IT professional, or an insurance professional with a talent for Information Technology who prides themselves on understanding insurance markets, processes, and the applications that support them.

We need someone focused on the seeking out and delivering real efficiencies that positively affect our bottom line.



As a Client Service Analyst you will be involved in project and operational activities. As an EMEA IT representative we expect you to be able to align yourself closely with your customers so that you understand their processes, market and line of business specifics both in your home country and within the EMEA region. As such you should be in position to identify, specify, and manage the implementation of application enhancements within the regional and global Change Advisory Boards frameworks. The role will sometimes involve travel within the EMEA region at a rate of approximately 20%.

As the link between IT and the Business you will be working to specify, customize and deliver the next generation of Information Technology Solutions for Corporate Solutions. These solutions must focus on delivering efficiency through automation, customization, and global process alignment. To bring this in-house solution to life you will work hand-in-hand with your counterparts in Corporate Development, Operations and Underwriting. You must be able to hold your own in business centric workshops where you will bring innovative solutions to a complex solution landscape.

Ideally you already have a deep knowledge of the Corporate Insurance value chain for both domestic and international Co-Insurance business, and understand the inherent end-to end challenges of managing this business, and software delivery efficiently.

In this role you will report to the EMEA regional Client Service Manager and be part of a small team of Client Service Analysts collectively working towards the goal making of CorSo a leading player in the global administration of insurance programs.