Business Process Senior Analyst

Are you someone who really loves to make things better than they are? Do you get satisfaction from saving time, energy and money? Would you like to join a team that does that every day?

Our team is responsible for delivering sustainable change through the practice and embedding of a range of process improvement methodologies across Life Capital. To do that we need your entrepreneurial curiosity that will help us uncover new and better ways of doing things.

At Life Capital, everything we do is in the best interests of our customer, how do we know this? Through your individual behaviours you will build relationships with them, really understanding their needs will ensure that you to deliver the right outcomes at all stages through the product lifecycle. It's those personal imperatives, responsibility to our clients and employees that will help you deliver and maintain world-class performance.

Role Accountabilities
•You will support operating entities in identifying and realizing the benefits of specific Lean and efficiency initiatives, as well as simplification and continuous improvement practices in general
•You will support the Chief Technology Operations Office in promoting operations and technology best practice across Life Capital
•You positively demonstrate Swiss Re's Leadership/Personal effective behaviours - Responsibility to our clients, shareholders and employees to achieve and maintain world-class performance.
•You will take personal accountability for the success of initiatives and of the Swiss Re's business goals

Key Responsibilities
In this role you will:
•Work with key business partners to build a continual improvement environment that promotes an ongoing programme of change
•Lead and facilitate LEAN/process improvement based workshops, challenging existing practices and driving ideas and solutions that promote better ways of working
•Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity and waste within business processes
•Assist in the development and implementation of a ‘premier’ continuous improvement strategy
•Identify trends and process variations as part of establishing a continuous improvement monitoring system including building a process & set of KPI's that monitor/drive continuous improvement
•Take personal ownership of change initiatives from evolution/efficiency identification through to project delivery via internal governance and controls
•Elicit requirements and drive process change using staff interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, business analysis and workflow/data analysis
•Work with other team members and business services departments to devise new support material based on the revised processes, including training, reporting and system enhancements
•Actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address them
•Support the project team in ensuring the business impact and project objectives/dependencies are identified, reported on and managed at all times
•Complete post implementation reviews to ensure successful delivery has been achieved and to ensure that improvements can be made for future projects