Claims Examiner with English

Place of work
Contract type
Start date
By agreement
Salary offered (gross)
By agreement

Information about the position

Job description, responsibilities and duties

In this you will be responsible to enter claims information into our systems, assesses and processes claims, monitors reserving levels and supports business teams. You will in addition report important claims information to the claims manager and depending on experience and expertise, may liaise with underwriters, lawyers and brokers on key claims-related issues as well. You will be also expected to proactively pursue your career advancement by developing current and new areas of competence on own initiative.
• Examine claims documents received
• Establish claims files in legacy system
• Examine documents to determine any required adjustments
• Review client inquiries regarding open billing invoices, research statements from ceding companies and brokers
• Ensure timely and accurate processing of claim documents, including claim payments and claims setup, sending of acknowledgement letters, and other non-core claims processes
• Identify potential claims to be escalated and refer to appropriate personnel
• Remain abreast of company and industry changes as well as changes in internal processes and procedures
• Provide operational support as needed to various business lines.
• Communicate with customers via phone and written correspondence to obtain specific claim information
• Work with the Accounting team to book corrections and assure ledger accuracy

Information about the selection process

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Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Upper intermediate (B2)

Computer skills - user

Microsoft Word - advanced
Microsoft Excel - advanced

The position is suitable for a fresh graduate


Personality requirements and skills

• Strong analytical skills
• Excellent organizational and follow-through skills
• Excellent customer focus and interpersonal skills
• Ability to effectively communicate with clients, managers, supervisors, colleagues and /or members
• Strong Team player
• Working knowledge of MS Excel and Word. Strong PC skills are essential
• English language written and spoken
• Understanding and appreciation of (re)insurance products advantageous


Brief description of the company

As the world's leading reinsurance company, Swiss Reinsurance Company, based in Zurich, Switzerland, we specialize in covering concepts in capital and risk management.
We combine financial strength with experience, knowledge and creative thought to exploit new opportunities in the interests of our clients, staff and shareholders. Opportunities for you. Opportunities for us.

Number of employees

1000 an more employees

Company address

Swiss Re Management AG
Mlynske Nivy 12
821 09 Bratislava

ID: 2370284   Dátum zverejnenia: 14.7.2017