Insurance Operations Team Leader

Place of work
Contract type

Information about the position

Job description, responsibilities and duties

The position-holder is responsible for leading a team of technical accountants (8-15 people).
Duties include the management of the daily workflow, delivery of high-quality work to set deadlines, people management and leadership, reporting ideas for improvement of processes where appropriate. Responsibilities also include monitoring and achievement of Key Performance Indicators as well as active and regular communication with internal and external clients and stakeholders.

• Ensures efficient use of resources by coaching, monitoring and assigning the work to team members and manages workload. Sets targets and monitors team progress. Ensures high quality and fulfillment of tasks within given deadlines.
• Reporting and development of team performance according to steering indicators (Key performance indicators).
• Assures quality and risk management activities.
• Makes significant contributions to the internal and external process improvements and works on constant building of insurance and TA knowledge.
• Participates in project work and special tasks.
• Authorizes payments and special transactions.

• Hires, motivates, establishes employee development plans and manages performance through regular communication as well as the formal performance appraisal process.
• Identifies training needs for the team members.

Client relationships:
• Actively pursues relationships with clients through frequent verbal and written interactions and occasional client visits.
• Directs team members and coordinates with other functional areas to address client issues that cannot be resolved within the team.
• Assures professional communication with stakeholders / internal clients, ensures professional service provision and builds-up a strong professional network with other locations.
• Solves ad-hoc daily business issues together with employees and others.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

• Bachelor´s degree or equivalent experience in Accounting/Finance related discipline
• At least 5 years working experience
• A minimum of 2 years experience in leading teams
• English language fluent written and spoken
• Effective written and verbal communication skills
• Very good comprehension of MS Office (e.g. Excel, Word, Power Point)
• Proven organizational and time management skills, ability to handle multiple priorities
• Proven analytical skills and detail orientation
• Proven interpersonal skills for work internally across departments as well as with clients
• Strong decision making skills


Brief description of the company

As the world's leading reinsurance company, Swiss Reinsurance Company, based in Zurich, Switzerland, we specialize in covering concepts in capital and risk management.
We combine financial strength with experience, knowledge and creative thought to exploit new opportunities in the interests of our clients, staff and shareholders. Opportunities for you. Opportunities for us.

Number of employees

1000 an more employees

Company address

Swiss Re Management AG
Mlynské Nivy 12
81109 Bratislava

ID: 2062964   Dátum zverejnenia: 26.9.2016