IT Service Manager for IT infrastructure services

SUNBIT COMPANY s.r.o.

Place of work
Bratislava
Contract type
full-time
Start date
01.07.2021
Wage (gross)
2 500 EUR/month

Information about the position

Job description, responsibilities and duties

- Lead IT Infrastructure Service operation across 3 countries
- Vendor management of Service providers for IT operations
- Change management skills to drive new ways of working and tools forward with diverse user communities from office locations to plants
- Stakeholder management skills for operational governance but also project steering groups
- ITSM principles and data driven KPI objectives
- Ownership of local continues service improvements and relationships with business stakeholders
- Collaboration with budget & service owners across the globe
- Minor financial responsibility
- The office can be in Bratislava or Prague

Information about the selection process

CV a motivačný list s fotkou v SJ a EN zasielajte e-mailom.

Company on whose behalf the position is being filled

Manufacture of food products, beverages and tobacco products

Klientom je medzinárodná obchodno - výrobná spoločnosť s bohatou históriou.

Requirements for the employee

Candidates with education suit the position

University education (Bachelor's degree)
University education (Master's degree)

Language skills

English - Advanced (C1)

Personality requirements and skills

- Customer Service orientation and focus
- Ability to communicate to and manage senior stakeholders (site leads, Country MDs etc.)
- Excellent verbal and written communication skills in English and Slovakian/Czech.
- Capability to working in an international/multicultural environment
- Min. ITIL Foundation Certification
- 3 - 5 years’ experience IT Management or IT Service Management
- Matured experience managing externals suppliers in the delivery of IT solutions to SLA

Advertiser

Brief description of the company

SUNBIT COMPANY has been operating on the Slovak market since 1996.
Our company is a temporary employment agency.

The company is a holder of a licence to offer recruitment services.
ID: 4080955  Dátum zverejnenia: 13.5.2021  Základná zložka mzdy (brutto): 2 500 EUR/month