Lead Site Reliability Engineer

Lead Site Reliability Engineer

Company Description

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.

Job Description

OVERVIEW:

Imagine being part of one of the most supportive communities you will encounter in your professional career. Imagine the company where ‘teamwork’ is not just a buzzword, but one of the core values of each employee. Imagine the place with huge emphasis on building own services using the quality-focused engineering practices and cloud-first principles. The place where you can become great at things you’re currently good at. All that while maintaining work‑life balance.

The ‘Odds Tribe’ in Sportradar offers popular trading services, used by over 200 organizations worldwide. Our team of experts manage betting probabilities using our leading edge mathematical models. Our clients can control their own sportsbooks in web interfaces, configuring everything from event and odds creation to market monitoring and result confirmation.

At Sportradar, we are committed to building a diverse and inclusive culture and community. We partner with organizations and serve a customer base that is widely diverse. To best meet the needs of our partners and customers, we believe in ensuring our current and future employees feel empowered to bring forward their unique selves, opinions and viewpoints.

Join our team and become a part of the global, fast-growing success.

THE CHALLENGE:

As a crucial member of our dynamic team, the Site Reliability Engineer (SRE) will play a pivotal role in ensuring the operational excellence of our live services. The challenge lies in coaching, educating, and providing hands-on assistance to multiple teams within the tribe, fostering a culture of implementing world-class observability, monitoring, and SRE best practices.

The SRE team will be instrumental in helping squads achieve operational excellence, maintaining a 24/7 on-call rotation, and ensuring that squads meet the tribe's standard for service operability. With that in mind any candidate should be willing to participate in the 24/7 on-call rotation.

YOUR PROFILE:

We're in search of an individual with a proactive mindset, fueled by a passion for delivering high-quality services and a steadfast commitment to continuous improvement. Our ideal candidate is not just well-versed in DevOps principles and practices but also embodies them, possessing software development experience coupled with exceptional collaboration and communication skills. Not only should you be skilled in automation and technical troubleshooting, but your passion for SRE practices should be evident, reflecting a deep commitment to improving system reliability.

In this role, you'll be a key player working closely with development teams, actively promoting and implementing best practices in observability, monitoring, and SRE methodologies. Your contribution will be instrumental in advancing operational excellence among our development teams.

What sets you apart? Empathy, calmness, and patience – attributes aligned with our values, recognizing the human side of technology and nurturing a positive, collaborative team culture. Adaptability to new technologies and approaches is crucial, showcasing a strong desire for iterative learning and staying updated on industry best practices.

Your skills will play a vital role in streamlining processes and ensuring seamless operations. Understanding the critical role of comprehensive documentation, you'll contribute to enhancing development velocity, ensuring software quality, and aiding the understanding and operation of live services.

If you're someone who thrives on continuous learning, embraces challenges, and is ready to contribute to a positive and collaborative team culture, we'd love to hear from you!

Required:

A technical leader, with a passion for results.
Experience working with or as a part of a DevOps function
Software development experience, proficiency in crafting robust and scalable solutions
Experience working and familiar with the concept and various tools related to containerisation platform, such as Docker, kubernetes, helm chart.
Strong interpersonal skills and the ability to collaborate with cross-functional teams.
Effective communication, both written and verbal, to convey complex technical concepts in a clear and understandable manner.
In depth Cloud experience with either AWS, Azure or GCP (at least 2 years).
Experience with incident management processes and tools, such as Pager Duty, Service Now.
Excellence with version control systems and application lifecycle management (Git / GitLab).

Desired experience:

Previous experience line managing a small/medium sized team.
Fluent in SRE patterns
Proficiency in observability tools such as Prometheus, Grafana, New Relic, and Loki Knowledge of microservices architecture
Familiarity with Java, Ambassador, Quarkus, Spring Boot, Redis, Kafka, and RabbitMQ
Detailed knowledge of GNU/Linux OS (at least 4 years of experience w/ administration of production grade services running on Linux server).
Proficient with IaC and Configuration Management tooling (Terraform, Ansible, Puppet, Chef).
Strong scripting skills (ability to write Bash script, Python / Ruby / Go / other).

A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US).
Involvement in shaping your own workday and career through high degree of freedom to choose technology and your personal development.
The opportunity to work and develop within an inspiring and fast-growing company.
The possibility to help shaping the future of Sportradar. All engineers are directly contributing to products our clients use in the global sports business.
A company culture that promotes kindness, sports, physical exercise and teamplay.
Innovative and cross-team challenges like Ship-It, office sports tournaments in Darts, Table Tennis and Table Football.
Competitive salary and benefits (e.g. retirement pension and insurance plan)
Possibility to work from home office when needed.
Vibrant Women in Tech community and Sportradar Pride group inside the company inclusive for everyone to participate in