Account Receivables Manager, Trade Spend & Deductions

The  Account Receivables Manager, Trade Spend Deductions is responsible for Credit Management and Collections for a specific region. They will be managing a team and ensure efficiency and effectiveness of the function, with activities performed according to agreed timelines and in compliance with procedures.

The main functions of this position are:

• Management and Leadership of Trade Spend Deductions for Europe

• Compliance and Credit Risk Management

• Team Development and Administration

What will you work on?

Management of the Order-to-Cash process for Europe to minimise credit exposure and maximise cash receipts:

• Management of the Order-to-Cash process for the region to minimise credit exposure, maximise cash receipts through strategic partnerships, collaboration and pro-active communication with Operations, Sales and Customers

• In coordination with Senior Manager, Credit Collections and Accounts payable - Europe:

  • Establish country Annual AR Working Capital targets (DSO, Past Dues, etc), implement and maintain monthly reporting to monitor actual performance explaining major deviations (vs target and Prior Year), highlight risks and mitigating actions/recommendations.

  • Implement and drive team targets, performance measurement and reporting processes across all team.

• Establish KPI’s and targets to optimize cash receipts and minimise AR working capital for the region

• Establish and maintain effective communication, collaboration, and working relationships with country and regional Commercial and Finance teams to support the business and business growth.

• Prepare and Analyse Financial Information and Reporting and provide to Spin Master management as required.

• Conduct root cause analysis and drives continuous improvement Initiatives across the Accounts receivable teams

• Address any systematic or performance issues of High Radius modules and any other tools needs

Management of the Trade Spend Deductions tasks related to the region:

• Reconcile customer deduction in the A/R subledger and Salesforce and process resolutions for deals.

• Work closely with Sales to ensure proper support is provided to process deal in SAP

• Process customer deductions for vendor allowances, retrieve back-up, reconcile with the contract / Trade Term sheets

• Manage Customer Claims received via email from customer and other Spin Master departments

• Define nature of claim and liaise with respective Spin Master departments and 3rd Party Logistic partners to investigate and collect supportive documents.

• Organise information collected to determine root cause and corrective action.

• Work closely with our customers to resolve any discrepancies and findings.

• Process credit notes and vendor invoices in multiples subsidiaries associated to Sales spend ensuring all approvals are received according to GAM and all back-up documentation is stored

• Offset credit with the deduction

• Dispute with Customer unauthorized claims and deductions.

• Manage and resolve pre-deductions created manually or automatically from customer emails or portals

• Run and analyse SAP High Radius Reports to ensure Sales Spend are attributed to the appropriate Subsidiary.

• Review Deductions coding quality accuracy

• Respond to audit and internal controls queries related to deductions.

• Other duties projects as required or assigned

Compliance and Risk Management

• Carry out regular reviews of Regional Bad Debt Reserve in line with the Credit Policy and Risk Exposure. Ensure all write-offs are authorised in accordance with Corporate policies and procedures. Identify and report risks associated to Allowance for Doubtful Accounts (AFDA), Bankruptcies and Collection Activities.

• Identify any risks affecting the effectiveness of the operations of regional Entities and work with the Senior Manager, Credit Collections and Accounts payable - Europe to ensure that proper risk mitigation plans are designed and implemented

• Ensure compliance with all applicable laws, regulations and the Company’s Code of Business Conduct and Ethics and other Corporate Policies.

• Ensure that in conjunction with the Corporate Internal Control Group, all transaction processes for the region are properly documented, controls identified, and their effectiveness evaluated and strengthened.

• Ensure region wide SOX compliance in Credit Management and Cash Collection processes (including SAP Credit Management area) and Internal Audit recommendations.

• Manage all internal and external audit requirements for each Entity in the region

Leading the overall Trade Spend Deductions Team

• Coordination of workload with direct reports

• Ensure that all members of the team have up-to-date Job Descriptions, SMART Objectives and their performance is evaluated on a semi-annual and annual basis

• Recruitment and on-boarding of new hires

• Manage, coach and develop direct reports and team to align to the Company’s objectives.Identify team weaknesses and implement actions to mitigate.

• Give detailed feedback on the performance of team members for staff evaluation and reward purposes

• Develop a positive team working environment of collaboration, open communication, and collective team achievement

• Support team members with queries/issues related to respective markets

• Escalation management

• Delegate credit collections duties to the team members to ensure effective, fast and efficient workings of the function

• Identify business process gaps and work toward improvement of existing workflow, reduce receivable balances and billing errors

• Document all processes and procedures in the Credit Management and Cash Collection area and keep these updated as needed to provide a reference manual for training and continuity.

• Build and maintain constructive relationship with various departmental teams to improve existing processes and enable positive change

• Other ad hoc tasks (assigned projects) and duties as assigned by management

How will you fit into the team?

This position reports to Senior Manager, Credit Collections and Accounts payable - Europe, and will lead the overall Trade Spend Deductions Team.

​Why should you become our team member?
​

At Spin Master we believe that our people are one of our most valuable assets. Your efforts at Spin Master are a part of your life’s work and Spin Master honors your contribution with a total rewards program that includes tangible and intangible benefits.

​• Global Working Environment
​• Hybrid Work Model /60% work from office - 40% work from home/
​• Meal vouchers fully paid by the employer (7,50€/working day)
​• Referral program
​• Learning & Development - We're committed to supporting your continuous learning. For our employees, we provide LinkedIn Learning, language courses, and much more.
​• 2x sick day + Birthday day off
​• Employee discounts - Eligible to receive free toys during the holiday season and can purchase toys for discounted prices.
​• Possibility of career growth
​• Flexible working hours
​• Employee Assistance Program
​• Allowance for sports activities – Multisport card
​• Life and Accident Insurance
​• Medical care benefit​