Senior Manager Credit Management & Collections Europe with English + Russian is advantage

Spin Master International B.V.

Place of work
Karadžičova, Bratislava
Contract type
Start date
Wage (gross)
2 100 EUR/monthdepending on candidates experience

Information about the position

Job description, responsibilities and duties

Manage Credit & Collection for a specific region, coordinate direct reports to ensure all related activities are performed according to agreed timelines and in compliance with procedures.

Specific Responsibilities:
Managing Credit Collection/AR tasks related to region:
• Review, document and maintain records of customer terms of sale and allowances, ensure the customer set up in SAP is correct
• Identify, investigate and recommend action concerning overdue accounts
• Communicate with Customer Service/Sales departments concerning resolution of accounts outstanding after a predetermined period following invoicing
• Investigate and secure payment arrangements with customers which are suitable and realistic to both parties
• Reconcile major customer accounts on a regular basis
• Review and resolve issues relating to customer deductions/short payments, issuing of credit notes
• Follow up promptly on A/R inquiries from other areas of the company
• Perform routine credit checks on new accounts and obtain supplementary information if required
• Approve sales orders in accordance with company guidelines
• Cash application in SAP
• Answer all accounts receivable related inquiries promptly and efficiently
• Printing and mailing of all customer invoices on a daily basis, ensure transmission of invoices via customer web applications
• File all related documentation
• Responsible for the full accounts receivable ledger for regional customers including monthly closing activities and accruals posting
• AR aging report, Allowances Management, Credit Notes approvals
• Other duties as required or assigned

Leading the overall Credit Collection Team
• Coordination of workload with direct reports
• Employee performance review and management
• Escalations Management
• Recruitment of new hires
• Training and coaching of the team
• Support team members with queries/issues related to respective markets
• Prepare reports for the Management
• Give detailed feedback on performance of team members to the Manager for staff evaluation and reward purposes
• Delegate different credit collections duties to the team members to ensure a faster and smoother flow of operation
• Observe performance of team members to identify their strengths and weaknesses and make arrangements to strengthen
• Develop a positive team environment
• Collect and analyse financial information to provide financial analysis to management
• Identify business process gaps and work toward improvement of existing workflow, reduce receivable balances and billing errors
• Build and maintain constructive relationship with various departmental teams to improve existing processes and enable positive change
• Other ad hoc tasks (assigned projects) and duties as assigned by management

Requirements for the employee

Candidates with education suit the position

Follow-up/Higher Professional Education
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Language skills

English - Advanced (C1)

Personality requirements and skills

Required Skill Set:
• Strong computer skills in MS Office and an enterprise reporting system, SAP and advanced Excel experience would be an advantage
• Good leadership skills
• Strong accounting, analytical, and problem-solving skills
• Excellent communications skills (both written and verbal) in English; a friendly diplomatic manner is a must
• Shows initiative and attention to detail
• Ability to work in a fast-paced environment
• Ability to stay calm in stressful situations
• Ability to Multi-task
• Work well with a team or independent

Required Qualifications & Experience:
• Related education preferred
• A minimum of 5 years related experience in a mid to large sized company
• Experience with Consumer Goods/ Retail Industry preferred


Brief description of the company

Spin Master ( is a leading global children's entertainment company that creates, designs, manufactures, licenses and markets a diversified portfolio of innovative toys, games, products and entertainment properties. Spin Master is best known for award-winning brands including Zoomer™, Bakugan™, Meccano™, and 2017 Toys of the Year, Hatchimals™, Air Hogs™ and PAW Patrol™. Since 2005, Spin Master has received 82 TIA Toy of The Year (TOTY) nominations with 21 wins across a variety of product categories, including 13 TOTY nominations for Innovative Toy of the Year, more than any of its competitors. To date, Spin Master has produced six television series, including 2007 success Bakugan Battle Brawlers and current hit PAW Patrol, which is broadcast in over 160 countries and territories globally. Spin Master employs over 2,000 people globally with offices in Canada, United States, Mexico, France, Italy, United Kingdom, Slovakia, China, Hong Kong, Australia and more.

Number of employees

500-999 employees

Company address

Spin Master International B.V., organizačná zložka
Karadžičova 12
821 08 Bratislava


ID: 3691663  Dátum zverejnenia: 19.11.2020  Základná zložka mzdy (brutto): 2 100 EUR/month