ServiceNow ITSM Specialist

SourceFirst International s.r.o.

Place of work
Košice, Slovakia (Job with occasional home office)
Contract type
full-time
Start date
Upon agreement
Wage (gross)
From 2 800 EUR/monthThe final salary offered will depend on the candidate's experience and knowledge.

Information about the position

Job description, responsibilities and duties

- Be part of a dynamic team which continuously develops, extends, and improves the ServiceNow ITSM platform
- the internal ITIL processes are being continually adapted to fit our needs. The successful candidate will be expected to understand new requirements and be able to implement them in the platform
- proactively find ways to increase efficiencies and improve the usability of our ServiceNow ITSM platform
- be passionate about self-service and automation technologies and continuously develop your expertise in these areas
- together with a specialized IT Process team, work into implementing KPIs and metrics in dashboards that help us with meaningful insights
- work in agile self-driven teams and support our culture that expects high levels of performance with a strong teamwork ethic

Employee perks, benefits

- healthy nutrition and good food are important for our quality of life. Whether lunch, breakfast or snacks – everything is within reach. As an employee, you receive a meal allowance per day.
- sabbatical, paternal leave, support for marriage and childbirth, an additional four days of annual leave, investment in the third pillar, and a MultiSport card are some of the ways we encourage a harmonious equilibrium between work, recreation, and family life

Information about the selection process

Please send your CV to [email protected]

We always have several positions for IT Specialists not only in Slovakia and the Czech Republic, but also on foreign projects.

Expected date of completion of the selection process

1 December 2024 (there are still 199 more days)

Company on whose behalf the position is being filled

Information technology, computer programming, web portals

Our client is large, strength and health international company, regional banking service provider.
Strength means stability and health means dynamic environment for personal development potential, in a family atmosphere between company and client. In a team, combining historic continuity and vigour of young generation, we are bringing together the best in their field of endeavour - from talented IT staff through to top management.

Requirements for the employee

Candidates with education suit the position

Secondary with school-leaving examination
University education (Bachelor's degree)
University education (Master's degree)
Postgraduate (Doctorate)

Personality requirements and skills

- formal IT education and/or relevant work experience
- good knowledge with some of the following technologies: IT Service Management, JSON/REST, ServiceNow, JavaScript, Webservices, CMDB and Linux
- good experience with ServiceNow management is a prerequisite
- You understand the IT landscape and have knowledge in IT Service Management and frameworks such as ITIL and COBIT
- You have a solution-oriented mindset and continuously look for opportunities to improve processes and way of working
- You have a good command of English 

Advertiser

Brief description of the company

Recruitment Agency with European focus.
SourceFirst International s.r.o. portfolio of services:

Technology Recruitment across Europe
Recruitment Outsourcing
Sourcing and Recruitment of permanent, contract and interim talent
Strategy CVs Sourcing
Executive Search

Number of employees

25-49 employees
ID: 4759889  Dátum zverejnenia: 11.3.2024  Základná zložka mzdy (brutto): 2 800 EUR/month