SOITRON, s.r.o. -

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Kariéra

Service Desk Operator

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Information about the position

Place of work: Bratislava region
Wage (gross): from 800€/month + variable bonus
Contract type: full-time, trade licence

- respond to requests for technical assistance via phone, email or ticket tracking system
- diagnose and resolve technical hardware and software issues
- follow standard service desk procedures
- identify and escalate situations requiring urgent attention
- escalate issues and seeks advise when faced with non-standard issues
- 24/7 suppor

Required education

Secondary with school-leaving examination

Language skills

English - Upper intermediate (B2)

Personality requirements and skills

experience with the PC installation and configuration (HW, SW, OS)
customer service orientation
problem analysis and solving
good team player with ability to work in demanding environment
communication skills, both verbal and written
fluent English

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Brief description of the company

Soitron is one of the largest info-communication integrators and IT service providers in the CEE. We provides products and services in the field of Robotics and Process Automation, the Internet of Things (IoT), IT Infrastructure, Communications and Cloud Solutions, IT Security, Services and Outsourcing, IT Consulting and Applications. Soitron, s.r.o. is a member of the SOITRON Group, with more than 800 international experts and facilities in Slovakia, Czech Republic, Romania, Turkey, Bulgaria, Poland and the UK. We offer a unique experience in IT field and possibility to grow professionally in an international environment.

Main focus of the company's activities

Information technology, computer programming, web portals

Contact details

Soitron s.r.o.
Plynárenská 5
821 09 Bratislava
Slovak Republic
Contact person: Júlia Danielová
Web: http://www.soitron.sk/kariera

Application form

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ID: 3869559 Dátum zverejnenia: 12.2.2020 lokalita: Bratislava region Pozícia: Customer Support Specialist, Helpdesk Operator, IT System Administrator, IT/Technical Support Specialist, Systems Administrator Spoločnosť: SOITRON, s.r.o. Pracovná ponuka je prevzatá z inej stránky alebo zdroja. Základná zložka mzdy (brutto) a ďalšie odmeny: from 800€/month + variable bonus